Veterinary Receptionist

Allianceanimalhealth; Herrin (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

HSA

FSA

Paid vacation

Paid sick time

Continuing education allowance

Tuition reimbursement

Referral bonus

Job summary

Alliance Animal Health in Herrin, IL is seeking an experienced veterinary receptionist to greet clients, triage concerns, and manage front desk operations with empathy and professionalism.

You will handle calls, scheduling, check-in/out, and payments while supporting clients through potentially difficult outcomes. Training and development opportunities are provided to help you grow within the role.

Qualifications

• Experience as a receptionist in a veterinary setting preferred.
• Compassionate, calm, team player and a strong communicator.
• Highly organized with good computer skills.
• Willing to continue learning and advance knowledge.

Responsibilities

• Greet clients and patients and triage concerns.
• Answer calls/emails and direct to appropriate party.
• Schedule appointments to maximize daily flow.
• Check in/out clients and process payments.
• Provide emotional support during times of need.

Skills

Vet experience

Compassionate

Strong communicator

Multi-tasking

Organized

Self-starter

Tools

Computer skills

Job description

Job duties include, but are not limited to:Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

We're looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement ProgramPaid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ .

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