Veterinary Receptionist

Animal Outpatient Specialty Network; Greenville (SC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k) plan

Education support/CE

Life insurance

Pet care discounts

Monthly sales bonus

Job summary

Animal Dermatology Clinic - Greenville is seeking a Receptionist to deliver exceptional client service, answer phones, book appointments, and maintain patient records. The role also involves pharmacy/retail sales, marketing support, and daily clerical tasks in a busy veterinary setting.

Ideal candidates will have a high school diploma, strong communication skills, and the ability to multitask in a team environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a public-facing setting (retail/food service) required.
• Experience in a veterinary hospital or doctor’s office is a plus.
• Must be able to lift 40 pounds.

Responsibilities

• Provide client service.
• Answer phone calls.
• Take accurate messages and book appointments.
• Maintain charts and computer records.
• Pharmacy and retail sales.
• Marketing implementation.
• Maintenance/housekeeping.
• Financial responsibilities.

Skills

Excellent client service

Excellent phone skills

Excellent communication skills

Team oriented

Organized and detail oriented

Handle money accurately and honestly

Multitask under stress

Education

High school diploma or equivalent

Experience in veterinary hospital/doctor’s office is a plus

Tools

Computer skills

Job description

Animal Dermatology Group (ADG)

Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 primary practice locations and numerous satellite locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.

Animal Dermatology Clinic - Greenville

is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• Time away from work including no nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.
• Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.
• Savings and retirement resources, including a 401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
• Education support through certification programs and CE opportunities.
• Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.
• Company provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on clinic’s dietary sales.

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.