Veterinary Receptionist

NVA General Practice; Gig Harbor (WA); On-site; USD 32,000 - 42,000; Part time

Job summary

Harbor Animal Hospital in Gig Harbor, WA seeks a friendly Veterinary Receptionist to greet clients, schedule appointments, process payments, and maintain patient records at the front desk.

This on-site role requires organization, attention to detail, and excellent communication with clients and the veterinary team to ensure a smooth, compassionate visit for every patient.

A background in customer service or previous receptionist experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or customer service experience preferred.

Responsibilities

• Greet clients and patients warmly, in person and by phone

Skills

Friendly demeanor

Organized

Detail-oriented

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

Harbor Animal Hospital is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to pets and outstanding service to their owners. We pride ourselves on teamwork, professionalism, and a welcoming environment for both clients and patients.

Position Summary

We are seeking a friendly, organized, and detail-oriented Veterinary Receptionist to be the first point of contact for our clients. This role is essential to keeping our practice running smoothly and ensuring a positive experience for every visitor.

Key Responsibilities

• Greet clients and patients warmly, in person and by phone
• Schedule appointments and manage the daily calendar
• Check clients in and out; process payments accurately
• Maintain client and patient records in the practice management system
• Handle multi-line phones, emails, and prescription requests
• Communicate effectively with veterinarians and technicians
• Maintain a clean, organized front desk and lobby area
• Provide compassionate support to clients during stressful or emotional situations

Qualifications

• High school diploma or equivalent required
• Previous receptionist or customer service experience preferred