Veterinary Receptionist

Defense Mechanics Inc; Denton (TX); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

401(k) retirement plan

Paid time off

Discounted veterinary care

Access to Teladoc

Job summary

Defense Mechanics Inc is seeking a dedicated Receptionist in Denton, Texas. In this role, you will manage client interactions and medical records, ensuring a compassionate approach to pet care.

Ideal candidates have strong customer service skills and a love for animals. You will need to be organized, flexible with scheduling, and capable of working in a fast-paced environment. The position offers competitive pay and a comprehensive benefits package, including health insurance and paid time off.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations.
• Strong organizational skills to prioritize and multitask in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently.
• Experience with veterinary software is preferred.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and manage appointment schedules.
• Act as a partner in pet wellness and educate clients.
• Demonstrate empathy and respect for clients and pets.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software

Job description

Your Impact as a Receptionist

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: act as a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrate empathy and respect in every situation and treat each pet like your own.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Schedule

Operating Monday through Friday until 5:30PM and Saturday mornings until noon, providing predictable hours for a balanced lifestyle.

Compensation and Benefits

• Competitive hourly rate based on your experience, plus a comprehensive benefits package.
• Total Wellbeing: comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Health Plan: 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options.
• Commitment to Growth: educational assistance available to enroll in AVMA‑accredited veterinary technician programs.
• Valuable Perks: paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.