Veterinary Receptionist

Alliance Animal Health; Tallahassee (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k & matching

Paid vacation and sick time

Continuing education allowance

Tuition reimbursement

Career development

Referral bonus

Pet discounts

Job summary

Cumberland Animal Clinic in Havana, FL is seeking an experienced receptionist to warmly greet clients and patients, triage concerns, and manage appointments. You’ll handle calls, emails, and payments while maintaining a calm, compassionate presence for clients during difficult times.

Ideal candidates will have at least 1 year of veterinary reception experience, be highly organized, and possess strong computer and communication skills.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients; triage concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support to clients during times of need.

Skills

Veterinary reception

Strong communicator

Organized

Multi-tasking

Computer skills

Tools

Phone system

Job description

Cumberland Animal Clinic has been providing exceptional veterinary service to Havana, Florida and the nearby Tallahassee community since 1974. It offers all the luxuries of a larger hospital, such as boarding, dentistry, small animal surgery, in-house laboratory services, laser therapy, microchipping, in-house and on-line pharmacy services and much more, with the additional perk of that personal, home-town feeling.

Job Description

Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.