Veterinary Receptionist

GOOSETOWN ANIMAL HOSPITAL PC; Coralville (IA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Free uniforms

Employee discounts

Paid time off

Uniform allowance

Paid holidays

Job summary

Goosetown Animal Hospital – Coralville, Iowa is seeking a friendly Client Care Representative to join our growing team. The role focuses on welcoming clients and their pets, handling phone calls, scheduling, and check-in/out processes with a calm, organized approach.

We train the right person and value dependable, punctual team members who collaborate well and maintain accurate records in a busy clinic setting.

Qualifications

• Experience in a veterinary clinic or medical/office environment preferred but not required.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Dependable, punctual and detail-oriented.
• Willingness to learn new computer software.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Answer a multi-line phone system.
• Schedule appointments and manage the daily appointment flow.
• Check clients in and out efficiently.
• Process payments and maintain accurate records.
• Communicate clearly with doctors and technicians.
• Help create a calm, positive experience for every client and patient.
• Perform light administrative and cleaning tasks to keep the reception area organized.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Job description

Benefits:

• 401(k) matching
• Free uniforms
• 401(k)
• Employee discounts
• Paid time off

Client Care Representative (Full-Time)

Goosetown Animal Hospital – Coralville, Iowa

Do you enjoy helping people, staying busy, and working with animals? Goosetown Animal Hospital is looking for a friendly, organized, and compassionate Client Care Representative to join our growing team.

We are a thriving, privately owned small animal practice with a 5.0-star Google rating, and we pride ourselves on providing exceptional medical care while treating our clients, patients, and team members with kindness and respect.

What You'll Do

• Welcome clients and their pets with warmth and professionalism
• Answer a multi-line phone system
• Schedule appointments and manage the daily appointment flow
• Check clients in and out efficiently
• Process payments and maintain accurate records
• Communicate clearly with doctors and technicians
• Help create a calm, positive experience for every client and patient
• Perform light administrative and cleaning tasks to keep the reception area organized

We're Looking For Someone Who:

• Enjoys working with people and animals
• Remains calm and organized in a fast-paced environment
• Has excellent communication and customer service skills
• Is dependable, punctual, and detail-oriented
• Works well both independently and as part of a team
• Learns new computer software quickly
• Can multitask without sacrificing accuracy

Experience

Previous experience in a veterinary clinic, medical office, dental office, or other customer service environment is preferred but not required. We are happy to train the right person with an outstanding attitude and strong work ethic.

Why Join Goosetown Animal Hospital?

• Privately owned practice where your voice matters
• Supportive, team-oriented culture
• Excellent reputation in the community
• Opportunity to build lasting relationships with clients and their pets
• Paid vacation
• Retirement plan with employer match
• Employee pet care discount
• Uniform allowance
• Paid holidays
• Competitive hourly wage based on experience

If you enjoy making a difference in people's lives and love working with animals, we'd love to meet you.