Veterinary Receptionist

innovetivepetcare; Cookeville (TN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Flexible evening shifts

Supportive team

Job summary

Copeland Veterinary Hospital in Cookeville, Tennessee is seeking a Full-Time Veterinary Receptionist (Client Care Representative) to be the first contact for clients and patients and to support outstanding veterinary care.

This role focuses on building meaningful relationships, delivering exceptional customer service, and thriving in a fast-paced, collaborative team. Evening and Saturday availability helps expand our urgent care services and future growth.

Qualifications

• Client service mindset required.
• Strong people skills and empathy.
• Ability to multitask in a busy reception area.

Responsibilities

• Greet clients and patients at the front desk and coordinate check-in/out.
• Schedule appointments and manage calendar for veterinarians.
• Process payments and manage client communications.

Skills

Client service

People skills

Multitasking

Job description

Join a Veterinary Team That Puts Pets, Clients, and People First

Do you love helping people just as much as you love animals? Are you looking for a long-term career opportunity where you can make a difference every day while working alongside a supportive veterinary team?

Copeland Veterinary Hospital in Cookeville, Tennessee is seeking a Full-Time Veterinary Receptionist (Client Care Representative) to join our compassionate, fast-paced, and collaborative team. As the first point of contact for our clients and patients, you'll play a vital role in creating an exceptional experience for pet owners while supporting outstanding veterinary care.

This is more than a front desk job—it's an opportunity to build meaningful relationships, grow your veterinary career, and become part of a hospital that has proudly served the Upper Cumberland community for more than 55 years.

Why You'll Love Working at Copeland Veterinary Hospital

We are looking for someone who is passionate about client service, enjoys working with people and pets, and is interested in building a long-term career within veterinary medicine. Our team values collaboration, compassion, reliability, and a positive attitude.

If you thrive in a busy environment, enjoy multitasking, and take pride in providing outstanding customer service, we'd love to meet you.

Schedule & Compensation

Full-Time Position

Hours will vary based on hospital needs, but a full-time team member can generally expect:

• Four full weekdays per week
• At least every other Saturday
• Weekday shifts may range from:
  • 7:30 AM – 5:30 PM
  • 10:30 AM – 7:30 PM
  • Occasionally later based on hospital needs
• Saturday hours: 8:00 AM – 12:00 PM
• Flexibility for evening shifts is highly preferred as we continue expanding our urgent care services, with future opportunities for shifts extending until 10:00 PM

Compensation: $14.00–$17.00 per hour, depending on experience