Veterinary Receptionist

Western Veterinary Partners; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary practice seeks an outgoing Client Service Representative to join their reception team. The role involves greeting visitors, managing appointments, and providing excellent customer service in a fast-paced environment. Candidates should have at least one year of client service experience, with veterinary experience preferred. This full-time position offers competitive hourly pay and comprehensive benefits.

Benefits

Health package: Medical, dental, and vision insurance

Life insurance and disability

Employee Assistance Program

401k options

Paid time off

Personal pet discount

Qualifications

• 1+ years of client service experience.
• Previous veterinary experience is highly desired.

Responsibilities

• Schedule and manage flow of appointments.
• Provide empathetic customer service while multitasking.
• Process financial transactions and answer inquiries.

Skills

Multitasking

Computer skills

Phone etiquette

Job description

Worthington Woods Animal Care Center?is hiring an outgoing?Client Service Representative?to become the next member of our reception team. Candidates seeking a true work-life balance and the opportunity to fully utilize their skillsets are encouraged to apply! As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4-10s schedule and availability needed Monday-Saturday.

Full-time benefits and compensation**:

• Compensation: $15-18 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Multitasking
  • Computer skills
  • Phone etiquette

At Worthington Woods Animal Care Center, we treat each pet that comes through our doors as if they were our own. Our practice was established in 1987 by Dr. James Miller, DVM. We are a full service, family-owned animal practice, offering the latest equipment and medical procedures. Additionally, we offer boarding, pharmacy services, and a wide variety of pet foods and supplies. We have an enthusiastic and caring team ready to respond to the growing needs of our clients and their beloved pets. Join our family of caring animal lovers. Apply today!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.