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Veterinary Receptionist

Southern Veterinary Partners

Minneapolis (MN)

On-site

USD 10,000 - 60,000

Full time

Yesterday

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Job summary

Join a leading company as a Veterinary Receptionist in Minneapolis, where you will support compassionate care for pets in a newly opened state-of-the-art facility. Responsibilities include scheduling client appointments, managing medical records, and ensuring financial accuracy as part of a collaborative team dedicated to pet wellness.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance

Short Term Disability

Paid Time Off (Vacation & Public Holidays)

Educational Assistance for veterinary technician programs

Teladoc - FREE doctor access 24/7

Discounted Veterinary Care

Employee Assistance Program (EAP)

Collaborative work environment

Qualifications

Experience with veterinary terminology and procedures preferred.
Ability to manage stressful situations and maintain a positive attitude.
Strong verbal and written communication skills.

Responsibilities

Schedule client appointments and manage documentation.
Process financial transactions and maintain accurate records.
Advocate for pets and educate clients on care and services.

Skills

Customer Service

Communication

Organizational Skills

Empathy

Tools

Veterinary Software

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2 days ago Be among the first 25 applicants

Join to apply for the Veterinary Receptionist role at Southern Veterinary Partners

Livewell Animal Hospital of St. Anthony is a brand-new, state-of-the-art veterinary practice with Southern Veterinary Partners. Our mission is to deliver compassionate, modern care to pets and their families in a supportive and positive environment. We are committed to building a collaborative team culture where innovation, wellness, and service excellence thrive.

As a Receptionist You Will

Receive and place calls to clients for the purpose of scheduling.
Prioritize multiple tasks in a calm, organized manner.
Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
Utilize hospital computer systems to document medical records and communicate with clients and teammates.
Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
Excellent customer service skills and an exceptional level of communication in a professional manner.
Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
Maintain a positive attitude in all interactions with clients, pets and other teammates.
Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
Utilizing standard office/business equipment.
Knowledge of veterinary medical terminology and procedures.
Flexible schedule including some weekend and holiday shifts.
Experience with veterinary software is preferred.
Ability to work independently on assigned tasks as well as to accept direction on given assignments.
Possession of organizational skills.
Critical thinking - Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
Pay range of $12.35-$20.90/hour based on experience
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Short Term Disability
Paid Time Off (Vacation & Public Holidays) - for eligible positions only
SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
Teladoc- FREE doctor access 24/7
Discounted Veterinary Care
EAP (Employee Assistance Program)
A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Veterinary Services

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