Veterinary Receptionist

Vetpartners; Lino Lakes (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading animal hospital is seeking a full-time Veterinary Receptionist to be the vital first point of contact for clients. Responsibilities include greeting clients and pets, handling payments, and ensuring a positive experience. The role offers a structured schedule with excellent benefits, aiming to blend professionalism with a passion for animal care.

Benefits

Medical, dental, vision benefits

Paid time off

Employee pet discount

401(k) with company match

Qualifications

• Experience working in a veterinary setting is required.
• Strong organizational and multitasking skills required.
• Maintain a calm, professional attitude.

Responsibilities

• Greet clients and their pets, complete appointment sign-in, and confirm details.
• Handle payments, schedule appointments, and manage client calls.
• Assist in maintaining a clean and organized environment.

Skills

Organization

Multitasking

Calm demeanor

Positive attitude

Education

Previous experience as a veterinary receptionist

Job description

Rice Creek Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to provide "pawsitively" exceptional care with a dose of humor and heart. Expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement for full-time employees
• Paid time off. Take the time you need to recharge.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: This is a full-time, 40-hour-per-week position with a four-day work week. Shifts are 10 hours each, scheduled Monday through Friday from 7:45 AM to 6:00 PM, with a 30-minute lunch break. Enjoy a consistent schedule with no weekend hours!

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

AboutRice Creek Animal Hospital

Rice Creek Animal Hospital, established in 2011, is a full-service veterinary facility offering top-notch medical, surgical, and dental care. Equipped with advanced tools like digital radiography, in-house labs, ultrasound, and more, they focus on delivering excellent service and care. The hospital promotes responsible pet ownership and preventative health care while valuing a strong work/life balance for employees. Staff enjoy a four-day workweek with 10-hour shifts, no weekends, and a supportive, team-oriented culture where everyone is respected and appreciated.

Create a Job Alert

Interested in building your career at Veterinary Practice Partners? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Are you at least 18 years of age or older? * Select...

Are you legally authorized to work in the United States? * Select...

Are you able to fulfill the job duties and responsibilities of the position for which you are applying? * Select...

This role requires prior experience in the veterinary field. Do you have experience working in a veterinary setting? *

Yes

No

Do you have any restrictions in your schedule? *

What hourly pay rate do you require? *

I would like to receive updates about this job and/or other jobs from a recruiter via SMS. Please select yes or no. * Select...

If you said yes, you can always opt-out by replying STOP.