Veterinary Receptionist

American Veterinary Group (AVG); Charles Town (WV); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading veterinary hospital in Charles Town is seeking a Veterinary Receptionist to deliver exceptional client service and patient care. The role involves front desk duties in a fast-paced environment, requiring excellent communication and organizational skills. The ideal candidate is energetic, compassionate, and able to multitask effectively, contributing to a positive experience for clients and their pets.

Benefits

Health care plan (medical, dental, vision)

401k match

Paid time off (PTO)

Six weeks of paid parental leave

One work/life balance day off

Disability insurance options

Supplemental insurance options

Discounted veterinary care

Scrub allowance

Hands-on and e-training

Professional growth opportunities

Tuition assistance for prospective Veterinary Technician students

Qualifications

• Prior customer service experience required.
• Ability to lift up to 40 lbs.

Responsibilities

• Answering phone calls and scheduling appointments.
• Greeting clients and maintaining hospital paperwork.
• Reviewing invoices and discharge instructions.

Skills

Customer Service

Communication

Multitasking

Organizational Skills

Job description

Join to apply for the Veterinary Receptionist role at American Veterinary Group (AVG).

Description

Our hospital is seeking a Veterinary Receptionist to provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for front of house duties, including answering phone calls, scheduling appointments, greeting clients, maintaining hospital paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are essential for success.

Ideal Candidate

• Demonstrates professionalism, dependability, positive communication skills, and multitasking ability
• Energetic, compassionate, and caring with excellent social and organizational skills
• Willing to work flexible hours, including weekends
• Ability to work independently and as part of a team
• Self-starter capable of completing daily tasks without constant supervision

Skills, Knowledge, & Expertise

• Prior customer service experience
• Ability to lift up to 40 lbs

Benefits

• Health care plan (medical, dental, vision)
• 401k match
• Paid time off (PTO)
• Six weeks of paid parental leave
• One work/life balance day off
• Disability insurance options
• Supplemental insurance options
• Discounted veterinary care
• Scrub allowance
• Hands-on and e-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician students

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Veterinary Services