Veterinary Receptionist

Alliance Animal Health; Martinsburg (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Veterinary Receptionist to join their compassionate team. In this role, you'll be the first point of contact for clients, providing essential support and ensuring a welcoming atmosphere. Your responsibilities will include greeting clients, scheduling appointments, and assisting with various administrative tasks. This position offers opportunities for growth through hands-on training and development. Join a community-focused practice that values the health and happiness of pets and their owners, and be part of a team that makes a difference every day.

Benefits

Comprehensive Benefits

Paid Vacation

Continuing Education Allowance

Tuition Assistance Program

Referral Bonus Program

Personal Pet Discounts

Paid Parental Leave

Employee Assistance Program

Qualifications

• Minimum 1-year veterinary experience preferred.
• Compassionate, calm, and strong communicator.
• Highly organized with computer skills.

Responsibilities

• Greet clients and patients, answer questions and triage concerns.
• Schedule appointments and process payments.
• Provide emotional support to clients during difficult times.

Skills

Veterinary Experience

Communication Skills

Organizational Skills

Compassion

Multi-tasking

Tools

Computer Skills

Job description

5 days ago Be among the first 25 applicants

Company Description

Established in 1974, Shenandoah Veterinary Hospital has been happily serving the needs of our community's pets for over 35 years. Our practice was founded by Dr. K.W. Gilpin and currently led by Dr. Darin Gilpin, Dr. Brian Gilpin, and Dr. Tori Shamblin Lefevers. Our team of veterinary professionals has grown over the years and currently includes seven veterinarians, seven registered veterinary technicians and many other experienced teammates to provide the best quality care for our patients. Each staff member contributes knowledge and experience in a variety of companion animal topics. We have team members who are experienced supporting all aspects of patient care from highly technical surgical procedures to training and behavioral problems in pets of all ages. We offer preventative care, diagnostic, soft-tissue surgeries, laser therapy, dentistry, in house pharmacy, and more!

Company Description

Established in 1974, Shenandoah Veterinary Hospital has been happily serving the needs of our community's pets for over 35 years. Our practice was founded by Dr. K.W. Gilpin and currently led by Dr. Darin Gilpin, Dr. Brian Gilpin, and Dr. Tori Shamblin Lefevers. Our team of veterinary professionals has grown over the years and currently includes seven veterinarians, seven registered veterinary technicians and many other experienced teammates to provide the best quality care for our patients. Each staff member contributes knowledge and experience in a variety of companion animal topics. We have team members who are experienced supporting all aspects of patient care from highly technical surgical procedures to training and behavioral problems in pets of all ages. We offer preventative care, diagnostic, soft-tissue surgeries, laser therapy, dentistry, in house pharmacy, and more!

Shenandoah Veterinary Hospital is a family run business with long-term ties and dedication to the community. It is our personal commitment to provide outstanding veterinary care for all pets and neighbor clients here in Berkeley, Jefferson and Morgan counties and surrounding areas. Our pets are an important part of our lives here at Shenandoah Veterinary Hospital, and we know that the people in our community feel the same and deserve nothing but the best.

Martinsburg, West Virginia, it is located in the lower Shenandoah Valley at the tip of the Eastern Panhandle region of West Virginia. There is no shortage of things to do or places to explore in or around Berkley County. Whatever you want to get into or away from, this area is here for you! Our diverse parks, shops, trails, museums, outdoor landscape, distilleries, and restaurants are ready to match your mood and great for individuals or families. We’re known for being the worlds #1 county for geocaching as well, which provides hours of outdoor fun for all ages! Being just over an hour west of Washington DC, where rivers meet mountains and history happens. Come visit us – we’re confident that you’ll want to stay once you do!

To learn more about us, click here!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
  
  

Additional Information

Pay Range: $15.00 to $16.00 per hour depending on experience

We Offer Our Staff

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
  
  

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Veterinary Services, Medical Practices, and Hospitals and Health Care

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