Veterinary Receptionist

Veterinary Enterprises Of Texas PLL; Burleson (TX); On-site; USD 17,192,000 - 25,789,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

V.E.T. Care Hospital in Burleson, TX is seeking a friendly Veterinary Receptionist to make clients and their pets feel welcome. You’ll help with phones, scheduling, and front desk duties to ensure a smooth client experience. Experience in veterinary reception is a plus, but attitude and teamwork matter most.

We offer a supportive team, flexible schedule, and opportunities for advancement. Join a welcoming workplace that values compassion and professionalism in every client interaction.

Qualifications

• Previous experience in veterinary reception or client-facing roles is a plus.
• Strong communication and interpersonal skills.
• Ability to stay calm and organized in a busy front desk environment.
• Willingness to learn and work well with a team.

Responsibilities

• Greet clients and their pets, making them feel welcome.
• Answer phones, schedule appointments, and check patients in/out.
• Communicate estimates, payments, and medical information clearly.
• Maintain accurate client and patient records and front desk organization.
• Support veterinarians and technicians throughout the day.

Skills

Customer service

Communication

Calm under pressure

Organization

Teamwork

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off

Join a team that loves pets, values people, and enjoys working together.

At V.E.T. Care Hospital, we know the front desk sets the tone for the entire client experience. Our veterinary receptionists are often the first friendly face a client sees and the first reassuring voice they hear.

We are looking for a kind, dependable, organized, and positive Veterinary Receptionist who enjoys helping both people and animals. Veterinary experience is certainly valuable, but we also place a high priority on attitude, communication, teamwork, and a willingness to learn.

Our Core Values

Everything we do is guided by five core values:

Compassion – We care deeply about our patients, clients, and one another.

Integrity – We do the right thing, even when no one is watching.

Teamwork – We support one another and succeed together.

Excellence – We continually look for ways to improve and maintain high standards of care and service.

Respect – We treat every client, patient, and team member with kindness, dignity, and professionalism.

What You'll Do

As a Veterinary Receptionist, you’ll play an important role in keeping our hospital organized and creating an excellent experience for our clients. Your responsibilities will include:

• Greeting clients and their pets and helping them feel welcome


• Answering phones and scheduling appointments


• Checking patients in and out efficiently


• Communicating estimates, payments, and financial information clearly and professionally


• Maintaining accurate and organized client and patient records


• Supporting the veterinarian and technician teams throughout the day


• Educating clients about services, medications, preventive care, and follow-up recommendations


• Helping keep the front desk organized and clinic flow running smoothly

You May Be a Great Fit If You:

• Genuinely enjoy working with both animals and people


• Remain calm and professional when things get busy


• Communicate clearly, respectfully, and compassionately


• Are organized and comfortable managing several priorities at once


• Notice when a teammate needs help and are willing to jump in


• Take responsibility for your work


• Enjoy learning and improving


• Bring a positive, team-oriented attitude to the workplace

Experience That Is Helpful

Previous experience in any of the following areas is a plus:

• Veterinary reception or veterinary hospital experience


• Customer service or medical reception


• Cornerstone, PetDesk, or similar veterinary software


• Basic veterinary terminology and preventive-care knowledge

What We Offer

• A supportive, team-focused work environment


• Leadership that values communication, accountability, and employee development


• Opportunities to learn and grow within veterinary medicine


• Exposure to a variety of medical treatments and patient-care experiences


• Competitive compensation based on experience and qualifications


• Employee pet-care discounts


• Continuing education and professional development opportunities