Veterinary Receptionist

Cahaba Valley Animal Clinic; Birmingham (AL); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) with company match

Paid Time Off (PTO) & paid holidays

Continuing education opportunities

Employee pet discounts

Wellness support programs

Job summary

A veterinary clinic in Birmingham, Alabama, is seeking a Full-Time Veterinary Receptionist to join their caring and professional team. You will be the first point of contact for clients and pets, responsible for managing appointments, providing outstanding customer service, and ensuring smooth front desk operations. The ideal candidate will have 1–2 years of experience, excellent communication skills, and a desire to grow within the veterinary field. This position offers competitive pay and great benefits.

Qualifications

• 1–2 years of experience as a Veterinary Receptionist or Veterinary CSR.
• Experience in a veterinary clinic or medical office setting.
• Desire to learn and grow in veterinary medicine.

Responsibilities

• Greet clients and pets warmly and professionally.
• Manage appointment scheduling and confirmations.
• Educate pet parents on services and care guidance.
• Process payments and manage client accounts.

Skills

Excellent verbal and written communication

Strong multitasking abilities

Calm, professional demeanor

Team-oriented mindset

Proficient in scheduling software

Job description

Department: Receptionists

Location: Birmingham, Alabama

Compensation: $15.00 - $17.00 / hour

Love Pets? Passionate About People? Build Your Career in Veterinary Medicine. Cahaba Valley Animal Clinic is seeking a Full‑Time Veterinary Receptionist / Client Service Representative (CSR) to join our compassionate, team‑oriented animal hospital in the Birmingham, AL area.

If you thrive in a fast‑paced veterinary clinic, enjoy building relationships with pet owners, and can confidently manage phones, scheduling, and front desk operations, this is an opportunity to grow your career in a supportive, professional environment.

As the first point of contact for our clients and their pets, you play a vital role in delivering an exceptional veterinary client experience while supporting our doctors and clinical team.

Veterinary Client Experience & Front Desk Responsibilities

• Greet clients and pets with warmth, professionalism, and empathy
• Manage appointment scheduling, confirmations, and cancellations
• Maintain smooth front desk flow in a busy veterinary clinic
• Answer multi‑line phones and provide accurate information about services

Communication & Support

• Educate pet parents on services and general pet care guidance
• Coordinate with veterinarians and veterinary technicians to support patient care
• Handle client questions and concerns with professionalism and a solutions‑focused approach

Administrative & Financial Responsibilities

• Process payments and manage client accounts accurately
• Enter and maintain precise client and patient records in our electronic medical record (EMR) system
• Ensure all documentation and transactions are completed efficiently

Preferred Qualifications

• 1–2 years of experience as a Veterinary Receptionist or Veterinary CSR
• Experience in a veterinary clinic, animal hospital, or medical office setting

Passionate about veterinary medicine but newer to the field? We’re open to training motivated candidates with exceptional service skills and a desire to grow.

Key Skills for Success

• Excellent verbal and written communication
• Strong multitasking and organizational abilities
• Calm, professional demeanor in fast‑paced situations
• Comfortable using scheduling software and electronic medical record systems
• Team‑oriented mindset with a proactive, dependable work ethic
• Availability to work full‑time, including rotating Saturday

Why Join Cahaba Valley Animal Clinic?

• Competitive hourly pay based on experience
• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) & paid holidays
• Continuing education and professional development opportunities
• Generous employee pet discounts
• Wellness support programs and employee assistance resources
• Career growth opportunities within a larger veterinary network
• A positive, collaborative, and growth‑oriented team culture

• Established, trusted veterinary hospital serving the Birmingham community
• Supportive leadership and team‑focused environment
• Opportunity to build a long‑term career in veterinary medicine
• Meaningful work helping pets and the people who love them

Ready to Grow Your Veterinary Career? If you’re searching for a full‑time veterinary receptionist job in Birmingham, Alabama, and want to make a meaningful impact on pets and their families, we’d love to connect with you.

👉 Apply today to join the Cahaba Valley Animal Clinic team!