Veterinary Receptionist — Flexible Schedule

Mission Pet Health; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Caldwell Mill Animal Clinic in Birmingham, AL is seeking a friendly Veterinary Receptionist to be the first point of contact for clients. You will manage a multi-line phone system, greet clients, schedule appointments, and handle billing to support seamless patient care.

Join a team focused on pet wellness and compassionate service within a supportive environment, with opportunities to learn veterinary software and contribute to a busy clinic in a growing community.

Qualifications

• Passion for providing excellent customer service.
• Strong communication skills with the ability to manage stressful situations.
• Excellent organizational skills to multitask in a fast-paced environment.
• Collaborative, team-first mindset with the ability to work independently when needed.
• Experience with veterinary software is preferred; flexible weekends and holidays are required.

Responsibilities

• Manage a multi-line phone system and greet clients with a warm, professional demeanor.
• Coordinate appointment schedules and maintain accurate records.
• Handle billing transactions and payments to keep the hospital running smoothly.
• Educate clients on services and preventive care to support pet health.

Skills

Customer service

Communication

Organization

Team collaboration

Veterinary software experience

Job description

Caldwell Mill Animal Clinic in Birmingham, AL is seeking a friendly Veterinary Receptionist to be the first point of contact for clients. You will manage a multi-line phone system, greet clients, schedule appointments, and handle billing to support seamless patient care.

Join a team focused on pet wellness and compassionate service within a supportive environment, with opportunities to learn veterinary software and contribute to a busy clinic in a growing community.