Veterinary Receptionist

Alliance Animal Health; Biloxi (MS); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401k with match

Life insurance

HSA

FSA

Paid vacation and sick time

Paid bereavement

Paid parental leave

Continuing education allowance

Tuition reimbursement

Career development opportunities

Referral bonus program

Personal pet discounts

Holiday pay

Uniform allowance

Bonuses

Zusammenfassung

Alliance Animal Health in Biloxi, MS is seeking a friendly receptionist to welcome clients, answer questions, triage concerns, and manage appointments in a fast-paced veterinary environment. You will also handle check-ins/outs and process payments, while offering compassionate support to clients during medical outcomes.

Applicants should have at least 2 years of receptionist or customer service experience, be available weekends and evenings, and be highly organized with strong computer skills.

Qualifikationen

• 2 years of professional receptionist or customer service experience required
• Weekend and evening availability is required
• Compassionate and calm team-player
• Ability to multi-task
• Strong communication skills
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Aufgaben

• Maintain the visual appeal of the hospital reception area and greet clients and patients
• Answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Provide friendly emotional support during times of need to clients and their pets

Kenntnisse

Customer service

Communication

Multi-tasking

Organization

Jobbeschreibung

Our team is led by dedicated veterinarians with decades of experience in animal health. Our state-of-the-art facility is furnished with the latest technology and equipment to care for everything from minor to severe emergencies. We have four exam rooms, an on-site blood bank, and a fully stocked pharmacy to evaluate and deliver emergency treatment. Our surgical suite is equipped with continuous critical care monitoring to observe every case with which we are faced. We have in-house radiology, lab analysis, and ultrasound.

No matter how big or small the patient and their needs are, we continuously strive to set and deliver a high standard of compassionate care. Our veterinarians, veterinary technicians, and support staff are dedicated to delivering the highest level of care to your pets during times of emergency. We are committed to staying updated with the latest advancements in veterinary medicine and providing personalized attention to each pet and their owner.

We are open 24/7 to attend to emergencies at any time.

Job Description

Job duties include, but are not limited to

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• 2-years of professional receptionist or customer service experience required, veterinary receptionist experience preferred but not required
• Weekend and evening availability is required
• Compassionate and calm team-player
• Ability to multi-task
• Strong communication skills
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Additional Information

Pay Range: $15 - $17/hr. depending on experience level

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: https://allianceanimal.com/additionaljobdescriptiondetails/