Veterinary Receptionist

Alliance Animal Health; Bedford (NH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in veterinary care is seeking a dedicated receptionist to join their compassionate team. This role involves welcoming clients, managing appointments, and providing emotional support during challenging times. With opportunities for growth and development, this position is perfect for someone looking to advance their skills in a supportive environment. Enjoy the benefits of competitive pay, paid time off, and a chance to make a real difference in the lives of pets and their owners. Join a team that values care, teamwork, and professional development in the beautiful setting of Southern New Hampshire.

Benefits

Paid Vacation and Sick Time

Tuition Assistance Program

Employee Assistance Program

Career Development Opportunities

Referral Bonus Program

Personal Pet Discounts

Paid Parental Leave Program

Competitive Compensation

Qualifications

• 1+ years of veterinary receptionist experience preferred.
• Strong communication skills and a compassionate demeanor are essential.

Responsibilities

• Greet clients and patients, answer questions, and triage concerns.
• Schedule appointments and process payments efficiently.

Skills

Veterinary Reception Experience

Compassionate Communication

Organizational Skills

Multi-Tasking

Computer Skills

Job description

Company Description

Bedford Veterinary Medical Center is a state of the art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are ready with a positive, experienced support staff and excellent clientele and well equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. And at our sister hospital in Hudson, Lowell Road Veterinary Center, we offer rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, modality exercises, and more. We aim to make sure our clients and pets experiences leave them with a comfortable feeling as if they are an extended part of Bedford Veterinary Medical Center’s family!

We are located in beautiful southern, New Hampshire! Tax-free New Hampshire is a fantastic place to live and offers beaches, mountains, and city life, all within a short driving distance from our location! It is a paradise for outdoor enthusiasts and is an excellent place to live and/or raise a family!

To learn more about us, click https://www.bedfordvetcenter.com/!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Weekend availability, strongly preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.
  
  

Additional Information

Job Type: Full-time and Part-time

Hospital Hours: Monday – Friday: 7:00 am – 6:00 pm, Saturday 7:00 am – 4:00 pm, Sunday 9:00 am – 3:00 pm

Pay: Competitive pay, based on experience

We Offer Our Staff

• supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
  
  

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.