Veterinary Receptionist

Bedford Veterinary Medical Center; Bedford (NH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading veterinary center in Southern New Hampshire is seeking dedicated reception staff. Responsibilities include client interaction, appointment scheduling, and maintaining a welcoming environment. The role requires strong communication and organizational skills, with opportunities for professional growth and training.

Benefits

Supplemental insurance, HSA, & FSA

Employee Assistance Program

Paid vacation and sick leave

Paid bereavement and parental leave

Continuing education allowance

Tuition assistance

Referral bonus program

Pet discounts

Holiday pay

Uniforms

Qualifications

• Minimum 1-year veterinary reception experience preferred.
• Weekend availability strongly preferred.

Responsibilities

• Maintaining the visual appeal of the hospital reception area.
• Greeting and welcoming clients and patients.
• Scheduling appointments to optimize efficiency.

Skills

Compassionate

Calm

Team Player

Multi-tasker

Strong Communicator

Highly Organized

Self-motivated

Job description

Bedford Veterinary Medical Center is a state-of-the-art, multi-doctor hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket pets in the Southern New Hampshire area. We practice the highest quality medicine while providing our pets and clients with the utmost care and compassion. Our hospital offers many services including annual wellness care, anesthesia and sedation, dentistry, internal medicine, laser therapy, in-house pharmacy, surgery, urgent/immediate care, and acupuncture. We are supported by a positive, experienced staff and equipped with ultrasound, digital radiography, dental x-ray, and a complete in-house laboratory. Our sister hospital, Lowell Road Veterinary Center in Hudson, offers rehabilitation services such as underwater treadmill therapy, massage therapy, laser therapy, and modality exercises. We aim to ensure our clients and pets leave with a feeling of being part of the Bedford Veterinary Medical Center family.

Located in beautiful southern New Hampshire, our area offers beaches, mountains, and city life—all within a short drive. It’s an ideal place for outdoor enthusiasts and families alike.

Job duties include, but are not limited to:

• Maintaining the visual appeal of the hospital reception area
• Greeting and welcoming clients and patients
• Answering questions and triaging client concerns
• Answering calls or emails and directing them appropriately
• Scheduling appointments to optimize efficiency
• Checking in and out clients and processing payments
• Providing emotional support to clients during difficult times

Applicants should be able to withstand unpleasant odors and noises and may be exposed to bites, scratches, animal waste, and contagious diseases.

Whether seeking to master your current role or aiming for career growth, we offer virtual and hands-on training and continuing development opportunities.

Qualifications

• Minimum 1-year veterinary reception experience (preferred)
• Weekend availability strongly preferred
• Compassionate, calm, team player, multi-tasker, and strong communicator
• Highly organized with good computer skills
• Self-motivated with a desire to grow professionally

Additional Information

Job Type: Full-time and Part-time

Pay: Competitive, based on experience

We offer our staff:

• Supplemental insurance, HSA, & FSA
• Employee Assistance Program
• Paid vacation and sick leave
• Paid bereavement and parental leave
• Competitive compensation
• Continuing education allowance (for licensed/registered/certified roles)
• Tuition assistance
• Access to CVA/CVT/CVPM partnership through Penn Foster
• Referral bonus program
• Additional benefits such as pet discounts, holiday pay, uniforms, bonuses, etc.
• Note: Benefits may vary for full-time vs part-time employees, and eligibility may depend on background checks.