Veterinary Receptionist New Sparta, NJ

Highlandsvethosp; Sparta Township (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established veterinary hospital is seeking a dedicated front-desk receptionist to be the welcoming face for clients and their pets. This role is essential in creating a warm and professional atmosphere, ensuring smooth operations at the front desk. You will handle appointment scheduling, manage client inquiries, and assist in maintaining the facility's organization. With a focus on customer service and a passion for animal care, this position offers a supportive work environment and a comprehensive benefits package. If you thrive in a fast-paced setting and enjoy working with animals, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Qualifications

• Experience in a veterinary or medical office setting preferred.
• Strong customer service skills and ability to handle multitasking.

Responsibilities

• Greet clients and manage appointment processes efficiently.
• Handle payments and schedule future appointments.
• Maintain cleanliness and organization for a positive client experience.

Skills

Customer Service

Multitasking

Organizational Skills

Veterinary Terminology

Education

High School Diploma

Experience as Veterinary Receptionist

Tools

Practice Management System (Cornerstone)

Job description

The Highlands Veterinary Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team , expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $20-$23 dependent on experience and skills

Schedule: Monday- Wednesday 1:30-8:30 PM and Rotating Saturdays

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About The Highlands Veterinary Hospital

The Highlands Veterinary Hospital is a full-service veterinary medical facility, located in Sparta, NJ. The professional and courteous staff at The Highlands Veterinary Hospital seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients.

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