Veterinary Receptionist

Southern Veterinary Partners; Town of Texas, Round Rock (WI, TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dedicated team at an established animal hospital, providing essential veterinary care to pets. As a Receptionist, you'll play a pivotal role in ensuring smooth operations, from scheduling appointments to managing financial transactions. This position offers a chance to make a meaningful impact in your community while working in a supportive environment that values teamwork and professional growth. Enjoy a range of benefits, including healthcare, retirement plans, and educational assistance, all while being part of a recognized and rapidly growing organization.

Benefits

Health care plan (Medical, Dental & Vision)

Retirement plan (401k)

Life insurance (Basic, Voluntary & AD&D)

Short-term disability

Paid time off (Vacation & Public Holidays)

Educational assistance for veterinary technician programs

Teladoc free 24/7 doctor access

Discounted veterinary care

Employee Assistance Program (EAP)

Opportunity for career growth

Qualifications

• Experience in customer service and handling financial transactions.
• Knowledge of veterinary terminology and procedures is preferred.

Responsibilities

• Manage client calls and schedule appointments efficiently.
• Maintain accurate client and pet documentation.

Skills

Customer Service

Communication Skills

Organizational Skills

Veterinary Terminology Knowledge

Stress Management

Critical Thinking

Education

High School Diploma

Veterinary Technician Program

Tools

Veterinary Software

Standard Office Equipment

Job description

Forest Creek Animal Hospital, located in Round Rock, Texas, has been serving the community for 20 years. We are a full-service animal hospital providing veterinary care to dogs and cats, including routine medical, surgical, and dental services. We are committed to high standards of medicine and care, utilizing state-of-the-art equipment and diagnostics. If you are a passionate and caring team player, please apply today!

As a Receptionist, you will:

1. Receive and make calls to clients for scheduling appointments.
2. Prioritize multiple tasks in a calm, organized manner.
3. Maintain proper documentation through client and pet records.
4. Assist clients with instructions, information, invoices, dispense prescriptions, and schedule future appointments.
5. Use hospital computer systems to document medical records and communicate with clients and teammates.
6. Manage the hospital's financial transactions, including collections and cash/credit handling procedures.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services to advocate for pets.
9. Maintain a positive attitude and show empathy toward clients and pets.
10. Utilize standard office equipment effectively.
11. Possess knowledge of veterinary terminology and procedures.
12. Work a flexible schedule, including some weekends and holidays.
13. Experience with veterinary software is preferred.
14. Work independently and accept direction on tasks.
15. Demonstrate organizational skills and critical thinking.
16. Possess strong communication skills, good judgment, and stress management abilities.

Benefits include:

• Pay range of $12.35-$20.90/hour based on experience
• Health care plan (Medical, Dental & Vision)
• Retirement plan (401k)
• Life insurance (Basic, Voluntary & AD&D)
• Short-term disability
• Paid time off (Vacation & Public Holidays) for eligible positions
• Educational assistance for veterinary technician programs
• Teladoc free 24/7 doctor access
• Discounted veterinary care
• Employee Assistance Program (EAP)
• Opportunity to make an impact in your community and grow your career within a collaborative environment

Our team's dedication has led to remarkable growth, with Southern Veterinary Partners now employing over 8,000 employees nationwide. We are recognized as one of Newsweek’s “Most Loved Workplaces” in 2022 and ranked among Inc. 5000’s “Fastest Growing Companies” from 2018 to 2022, as well as Birmingham Business Journal's