Veterinary Practice Manager: Lead Team & Client Care

Socket.dev; Huntington (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Paid vacation

Parental leave

CE allowance

Tuition reimbursement

Job summary

Ayers Animal Hospital is seeking an experienced Veterinary Practice Manager to lead daily hospital operations, support team development, and deliver outstanding client experiences. The role balances people management, clinical operations, and client service in a busy veterinary setting.

The ideal candidate is organized, confident, and capable of multi-tasking while maintaining fairness and accountability. This full-time position offers comprehensive benefits and opportunities for professional

Qualifications

• Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred.
• Knowledgeable in veterinary medicine terminology and how to run a veterinary hospital.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.

Responsibilities

• Lead, coach, and develop hospital team members through training, feedback, and performance management.
• Partner with leadership on recruiting, hiring, onboarding, staffing, scheduling, and employee relations.
• Oversee daily hospital operations to ensure an efficient, welcoming, and positive environment.
• Address client and employee concerns professionally and promptly.
• Manage inventory, equipment, vendors, and purchasing to maintain supplies and control costs.
• Ensure compliance with hospital policies, OSHA, DEA/controlled substance regulations, and other required protocols.
• Ensure payroll and administrative processes are completed accurately and on time.
• Support client service, scheduling, patient records, and communication with pet owners.
• Build strong relationships with team members, doctors, clients, vendors, and the local community.
• Promote a positive hospital culture focused on teamwork, patient care, and exceptional client service.
• Perform other duties as assigned.

Skills

Leadership

Communication

Organizational

Multitasking

Education

Veterinary Practice Manager Certification

Tools

Practice management software

Job description

Ayers Animal Hospital is seeking an experienced Veterinary Practice Manager to lead daily hospital operations, support team development, and deliver outstanding client experiences. The role balances people management, clinical operations, and client service in a busy veterinary setting.

The ideal candidate is organized, confident, and capable of multi-tasking while maintaining fairness and accountability. This full-time position offers comprehensive benefits and opportunities for professional