Veterinary Practice Manager: Lead Operations & Team Growth

Banfield Pet Hospital; Woodhaven (MI); On-site; USD 67,000 - 97,000; Full time

Benefits offered by this job

Comprehensive medical insurance

401(k) and Roth match

Paid time off

Mental health resources

Continuing education support

Job summary

Banfield Pet Hospital is seeking a Veterinary Practice Manager to oversee day-to-day operations, drive business results, and develop associates. You will partner with the chief of staff and work with a team of veterinary professionals to deliver high-quality care and a positive client experience.

The role offers growth opportunities and a focus on team leadership within Banfield’s care framework. Qualified candidates have a bachelor’s degree preferred in business or related field and at least

Qualifications

• Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience.
• Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience.
• Ability to educate associates on Banfield guidelines/practices and manage hospital budgets and operations.

Responsibilities

• Interviewing, hiring and developing associates; evaluating hospital processes and productivity.
• Train associates on customer education and our Optimum Wellness Plans and hospital services.
• Educate clients about services and vaccines and ensure a positive client-patient experience.

Skills

People leadership

Organizational skills

Communication skills

Interpersonal skills

Problem solving

Conflict management

Analytical know-how

Education

Bachelor's degree (business or related)

Job description

Banfield Pet Hospital is seeking a Veterinary Practice Manager to oversee day-to-day operations, drive business results, and develop associates. You will partner with the chief of staff and work with a team of veterinary professionals to deliver high-quality care and a positive client experience.

The role offers growth opportunities and a focus on team leadership within Banfield’s care framework. Qualified candidates have a bachelor’s degree preferred in business or related field and at least