Veterinary Practice Manager: Lead Operations & Team

Briarwood Animal Hospital Company; Little Rock (AR); Presencial; USD 47.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k matching

Paid vacation and sick time

Continuing Education Allowance

Tuition Reimbursement Program

Career Development Opportunities

Referral Bonus Program

Personal pet discounts

Descripción de la vacante

Briarwood Animal Hospital in Little Rock, AR, is seeking a Veterinarian Practice Manager to lead daily operations, support our doctors and veterinary team, and help deliver outstanding patient care and client experience.

The role oversees staffing, schedules, payroll, vendor relationships, and policy implementation, fostering a collaborative culture with fairness, accountability, and empathy while promoting growth and excellence across the hospital.

Formación

• Experience in veterinary management preferred.
• At least 1 year of management experience or 3+ years of veterinary experience preferred.
• Strong knowledge of veterinary medicine terminology and hospital operations.
• Excellent leadership, communication, and customer service skills.
• Strong organizational and computer skills.
• The ability to make fair, unbiased decisions when managing people.
• A self-starter mindset and desire to continue growing your veterinary leadership skills.
• Flexibility to adjust your schedule based on hospital needs.

Responsabilidades

• Lead, schedule, train, coach, and support veterinary hospital staff.
• Partner with leadership on staffing needs, hiring, onboarding, performance, and personnel matters.
• Recruit team members who align with the hospital’s culture and veterinary care standards.
• Maintain employee schedules and ensure appropriate staffing based on hospital needs.
• Address employee and client concerns fairly, professionally, and promptly.
• Maintain strong communication between veterinary staff, doctors, clients, and leadership.
• Manage inventory, ordering, equipment, returns, and vendor relationships.
• Monitor product quantities, pricing, and controlled-substance inventory.
• Help implement and maintain hospital policies, including DEA/controlled substance and OSHA requirements.
• Ensure payroll is completed accurately and on time.
• Support accurate patient records and proper use of veterinary terminology.
• Assist clients with questions about hospital policies, appointments, services, and treatment costs.
• Notify the appropriate veterinary team members of emergency cases.
• Represent and market the hospital within the local community and veterinary community.

Conocimientos

Leadership

Communication

Customer service

Organization

Computer skills

Descripción del empleo

Briarwood Animal Hospital in Little Rock, AR, is seeking a Veterinarian Practice Manager to lead daily operations, support our doctors and veterinary team, and help deliver outstanding patient care and client experience.

The role oversees staffing, schedules, payroll, vendor relationships, and policy implementation, fostering a collaborative culture with fairness, accountability, and empathy while promoting growth and excellence across the hospital.