Veterinary Practice Manager - Growth, Ops & Leadership

Heartland Veterinary Partners; Dyersburg (TN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Retirement benefits

Bonus incentive

Career and professional development

Employee Assistance Program

DVM Referral Program

Job summary

Heartland Veterinary Partners’ Dyer County Animal Hospital in Tennessee seeks a Practice Manager to oversee daily operations, HR, marketing, IT, and financial performance, partnering with the MDVM to ensure high client satisfaction and excellent patient care.

You will lead a team, manage budget, inventory, and payroll, and collaborate with Heartland’s Recruiting and Marketing teams to grow the practice while maintaining regulatory compliance.

Qualifications

• Full-time, on-site, ability to work on weekends when needed
• High school diploma or equivalent; Associate degree in applied science, veterinary technology, or business a plus; Practice Manager Certification a plus
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Knowledge of OSHA safety techniques including use of proper PPE
• Excellent computer skills including MS Office applications, office technology, etc.
• Basic math and ability to calculate medication dosages
• Strong communication skills
• Client service experience

Responsibilities

• Manages practice financial performance, putting plans in place and engaging teams around activities that drive revenue for growth.
• Manages practice expenses including pharmacy, supplies, labor, and facility.
• Ensures appropriate inventory management including an appropriate balance of regular stock and sales.
• Manages and partners with MDVM to ensure accurate pricing is applied.
• Provides input during annual budget planning.
• Regularly reviews client feedback and identifies opportunities for practice improvement. Actively engages with clients to ensure satisfaction and resolve problems.
• Develops and maintains relationships with key stakeholders to drive the practice's success.

Skills

People management

Communication

Client service

Education

High school diploma or equivalent

Associate degree in applied science/veterinary technology/business

Practice Manager Certification (a plus)

Tools

MS Office

Job description

Heartland Veterinary Partners’ Dyer County Animal Hospital in Tennessee seeks a Practice Manager to oversee daily operations, HR, marketing, IT, and financial performance, partnering with the MDVM to ensure high client satisfaction and excellent patient care.

You will lead a team, manage budget, inventory, and payroll, and collaborate with Heartland’s Recruiting and Marketing teams to grow the practice while maintaining regulatory compliance.