Veterinary Practice Manager - Culture Leader & Ops Pioneer

ISHE; Boise (ID); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Paid time off

Continuing education

Pet care discount

401K

Job summary

Thrive Pet Healthcare in Boise, ID is seeking a Veterinary Practice Manager to lead operations, finances, and staff. You will drive client service excellence, manage budgets with Pathway finance, and oversee inventory, software, and safety programs.

This role emphasizes data-driven decision making, strong communication, and a collaborative team culture. The PM will guide hiring, training, and performance, while ensuring exceptional care and client satisfaction.

Qualifications

• Ability to analyze data sources to set priorities and initiate programs.
• Sound judgment in decision-making.
• Capable of leading, managing, and coaching staff at all levels.
• Experience hiring and firing staff.
• Empathy toward clients and compassion for animals.
• Excellent interpersonal communication and client service.
• Budgeting and financial reporting including P&L analysis.
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation preferred.
• Three years of veterinary hospital supervisory experience.
• Preferred: Bachelor’s degree in business or related field.

Responsibilities

• Oversee hospital business activities including hiring and training staff.
• Collaborate with Pathway finance to prepare and manage budgets.
• Monitor and analyze key performance indicators (KPIs).
• Set fees and manage inventory and inventory control system.
• Manage hospital software and implement safety procedures.
• Promote CQI to support the hospital’s vision and success.

Skills

Data analysis

Team leadership

Budgeting & financial reporting

Communication skills

Empathy toward clients

Numerical skills

Education

Bachelor’s degree in business or related field

Tools

Excel

Job description

Thrive Pet Healthcare in Boise, ID is seeking a Veterinary Practice Manager to lead operations, finances, and staff. You will drive client service excellence, manage budgets with Pathway finance, and oversee inventory, software, and safety programs.

This role emphasizes data-driven decision making, strong communication, and a collaborative team culture. The PM will guide hiring, training, and performance, while ensuring exceptional care and client satisfaction.