Veterinary Practice Manager

Thrive Pet Healthcare; Florida; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Vision plan

Dental plan

Life insurance

401k

Paid time off

Pet benefits

Job summary

Animal Hospital of Seminole in Seminole, FL is seeking an experienced Practice Manager to lead our team. The PM will drive operational efficiency, budgeting, staff development, and client service excellence in a high-volume veterinary hospital.

You will oversee hiring, training, and supervision, monitor KPIs, manage inventory and hospital software, and ensure compliance with safety standards. Strong communication and leadership are essential to maintain our culture.

Qualifications

• Ability to analyze data and establish priorities.
• Strong decision-making and budgeting skills.
• Proven leadership and staff management experience.
• Empathy toward clients and compassion for animals.
• Excellent interpersonal communication and customer service.
• Experience with budgeting and financial reporting (P&L).
• Proficiency in Excel and basic finance concepts.
• Certified Veterinary Practice Manager designation or equivalent
• Minimum three years of supervisory experience.
• Preferred: Bachelor's degree in business or related field.

Responsibilities

• Oversee hospital operations and drive efficient workflow.
• Lead hiring, training, and performance coaching of staff.
• Monitor KPIs, manage budgets, and set fees.
• Maintain inventory control and hospital software.
• Ensure compliance with safety and quality standards.
• Foster positive culture and high levels of client service.

Skills

Data analysis

Decision making

Leadership

Staff management

Interpersonal skills

Budgeting

Excel

P&L analysis

Customer service

Education

Bachelor's degree in business

Tools

Practice management software

Job description

Description

Animal Hospital of Seminole is hiring an experienced Practice Manager to lead our amazing team!

If you areinterested in a unique opportunity to be a part of something great and want to lead a team ofprofessionals dedicated to providingexcellent patient and customer care, this is the opportunity you have been looking for!

Job Overview:

The Practice Manager (PM) is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the PM is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings.The manager exercises sound judgment, and the willingness and capability to make decisions.

PM oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Culture and Work Environment

• Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills;
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation or equivalent work experience
• Three years of supervisory experience.
• Preferred: Bachelor’s degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

Why work at the Animal Hospital of Seminole?

Animal Hospital of Seminole is located in Seminole, Florida. We have a well-equipped facility with a devoted and highly skilled staff. We have a passion for supporting an emotionally intelligent atmosphere with a culture that understands the importance of a great work/life balance! This area is a wonderful place to live and work!

We offer an amazing benefits package that includes health, vision, dental, life, 401k, paid time off as well as pet benefits!