Veterinary Practice Leader: Growth & Team Excellence

rentonwestvet; Renton (WA); On-site; USD 73,000 - 83,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Employee wellness program

Job summary

The Practice Manager at WellHaven Pet Health in Renton, WA partners with the Principal Doctor to ensure top veterinary care and client service while leading a motivated team. You’ll manage budgets, drive hospital productivity, and oversee scheduling, compliance, and growth initiatives in a fast-paced, pet-focused environment.

Strong leadership, communication, and HR capabilities are essential, as is experience in veterinary management or related health fields.

Qualifications

• High School Diploma or equivalent.
• Associate degree or higher in a related discipline (such as business management) a plus, or must have the education, training, and experience that provides the required knowledge, skills, and abilities.
• WellHaven hospital experience and/or previous experience as a supervisor/manager in veterinary medicine or health-related industry.
• Veterinary technician certification, licensure, and experience (preferred).
• Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification a plus!

Responsibilities

• Partner with Principal Doctor to uphold the WellHaven brand by providing consistent, high-quality veterinary care and exceptional service to patients and clients.
• Maximize hospital efficiency, productivity, and profitability through effective management practices.
• Oversee and train employees in delivering professional, efficient, and exceptional client service, including educating clients about Wellness Plans, preventive care, pet health needs, hospital services, and marketing campaigns.
• Effectively address and resolve conflicts involving clients or employees.
• Partner with Operations Service Manager, Principal Doctor, and others to interview, select, train, develop, coach, and mentor employees.

Skills

Leadership

Budgeting

Employee development

Customer service

HR fundamentals

Education

High School Diploma

Associate degree or higher in business management

CVPM or CVPA certification (plus)

Tools

EMR systems

Scheduling software

Job description

The Practice Manager at WellHaven Pet Health in Renton, WA partners with the Principal Doctor to ensure top veterinary care and client service while leading a motivated team. You’ll manage budgets, drive hospital productivity, and oversee scheduling, compliance, and growth initiatives in a fast-paced, pet-focused environment.

Strong leadership, communication, and HR capabilities are essential, as is experience in veterinary management or related health fields.