Veterinary Office Manager & Team Leader

Inwood Animal Clinic; New York (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401k & matching program

Paid vacation and sick time

Parental leave

Continuing Education Allowance

Tuition reimbursement

Referral bonus program

Pet discounts

Job summary

Inwood Animal Clinic, a NYC veterinary hospital, seeks an experienced Assistant Veterinary Office Manager to lead daily operations, support the team, and enhance client and patient experiences. This role offers a path to greater leadership in a busy medical setting with opportunities for growth and professional development.

You will collaborate with doctors, reception, and support staff to streamline workflows, coach front-desk personnel, manage scheduling, and ensure top-notch client service.

Qualifications

• 5+ years veterinary experience preferred, with 1–2 years in leadership.
• Previous management or supervisory experience required.
• Strong client service and communication skills.
• Excellent organization and time management.
• Ability to coach and support staff in a fast-paced hospital.

Responsibilities

• Improve front-desk operations and daily workflow.
• Support scheduling, paperwork, and administrative projects.
• Coach reception and veterinary support staff.
• Coordinate ultrasound scheduling and medical records.
• Identify process improvements to increase efficiency.
• Foster a positive, professional team culture.
• Assist doctors and leadership with administrative needs.

Skills

Leadership

Client service

Organization

Time management

Communication

Multitasking

Problem-solving

Job description

Inwood Animal Clinic, a NYC veterinary hospital, seeks an experienced Assistant Veterinary Office Manager to lead daily operations, support the team, and enhance client and patient experiences. This role offers a path to greater leadership in a busy medical setting with opportunities for growth and professional development.

You will collaborate with doctors, reception, and support staff to streamline workflows, coach front-desk personnel, manage scheduling, and ensure top-notch client service.