Veterinary Medical Director & Team Leader

Small Door Inc.; New York (NY); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Parental leave (12 weeks)

Paid time off (4 weeks)

Company holidays (4)

Commuter benefits

License renewal fees covered

VIN/Plumbs Pro membership

Job summary

Small Door Inc. is seeking a veterinary leader to guide clinical operations across our NYC and expanding East Coast clinics. You will diagnose and treat patients, mentor 1–5 doctors, recruit top talent, and ensure high standards of medical care and hospitality for members.

The role emphasizes team leadership, collaboration with medical and operations leadership, and maintaining exceptional veterinary practices while growing our nationwide network.

Qualifications

• Active DVM license in NY or eligibility to practice in NY
• At least 5+ years of veterinary practice experience
• Strong communication and leadership skills
• Commitment to high standards of veterinary medicine and ethics

Responsibilities

• Diagnose and treat pets with illnesses and injuries; counsel clients on pet care
• Directly manage, mentor, and develop a team of 1–5 doctors
• Partner with Regional Medical Director and Talent team to recruit and onboard clinicians
• Collaborate with Operations on doctor scheduling to ensure coverage
• Uphold Small Door’s hospitality standards in client interactions
• Serve as the clinical point of contact for escalated medical questions
• Ensure service accessibility aligns with member needs
• Monitor clinical performance and provide regular feedback and development guidance
• Partner with Practice Manager to foster collaboration between Member Experience and Medical Team
• Collaborate with Nursing Leadership to promote open communication and continuous learning
• Monitor practice financial performance and work toward budget targets and revenue goals
• Manage controlled substances and ensure DEA standards are met
• Ensure compliance with medical protocols and regulatory requirements

Education

DVM or equivalent with active state license

Job description

Small Door Inc. is seeking a veterinary leader to guide clinical operations across our NYC and expanding East Coast clinics. You will diagnose and treat patients, mentor 1–5 doctors, recruit top talent, and ensure high standards of medical care and hospitality for members.

The role emphasizes team leadership, collaboration with medical and operations leadership, and maintaining exceptional veterinary practices while growing our nationwide network.