Veterinary Internal Medicine Coordinator - Client Care Lead

MedVet; New Orleans (LA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Vision and Dental

HSA & FSA

401k with Employer Match

Paid Time Off

Uniform Allowance

Pet Discounts & Pet Insurance

Disability Insurance

Education Assistance

Job summary

MedVet in New Orleans, LA, seeks an Internal Medicine Doctor Coordinator to support the internist team. This role focuses on client communication, case management, and coordinating diagnostics and transfers in a fast-paced emergency and specialty setting.

The ideal candidate has veterinary experience, strong communication skills, and the ability to manage multiple tasks across shifts. This full-time position offers comprehensive benefits and opportunities for growth within MedVet.

Qualifications

• Prior veterinary experience required, emergency experience desired.
• Proficient in calculations (drugs, CRI, unit conversions).
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Directly supports specific doctors for a given shift; may support different doctors within a department at different times.
• Ensures follow through of departmental workflow for the supported doctor(s).
• Collaborates on scheduling of consults, transfers, and diagnostics.
• Delegates team responsibilities as appropriate to team members (rounding cases, planning and managing diagnostic scheduling and information, etc.).
• Acts as point of contact for referral partner transfers/inquiries if doctor is unavailable.
• Provides departmental client communication for cases (i.e. concerns, care plan discussions, Q&A in absence of doctor, etc.).
• Drafts medical record documentation for supported doctor(s). Creates initial patient history, documents/gathers initial vital statistics and treatment orders, scribes referral letter and discharge/dismissal letter for doctor review.
• Monitors e-mails and voicemails for doctor(s).
• Assists with and ensures completion of outpatient procedures as required by doctor(s) (bandage changes, post-operative radiographs, diagnostic samples, medication administration, etc.).
• May escort outpatient clients to and from exam rooms and prepare/maintain exam rooms.
• May act as a mentor or trainer for team members.
• May coordinate and delegate prescription refills to team members.

Skills

Veterinary experience

Drug calculations

Communication skills

Flexible hours

Job description

MedVet in New Orleans, LA, seeks an Internal Medicine Doctor Coordinator to support the internist team. This role focuses on client communication, case management, and coordinating diagnostics and transfers in a fast-paced emergency and specialty setting.

The ideal candidate has veterinary experience, strong communication skills, and the ability to manage multiple tasks across shifts. This full-time position offers comprehensive benefits and opportunities for growth within MedVet.