Veterinary Insurance & Risk Manager

Mission Pet Health; Southfield (MI); In loco; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Mission Pet Health is seeking an Insurance Coordinator to lead insurance compliance and risk management across a national veterinary hospital network. You will manage claims lifecycles, ensure regulatory alignment, and collaborate with internal teams and external partners. Travel is < 10%.

The role requires strong analytical skills, independent judgment, and proficiency with CRM and claims systems to support reporting and risk mitigation.

Competenze

• Bachelor’s degree or an equivalent combination of education and relevant work experience.
• 3–4 years of experience in insurance, risk management, project management, or compliance in a multi-site or regulated setting.
• Expert knowledge of commercial insurance lines: property, liability, workers’ compensation, COIs.
• Advanced understanding of insurance claim lifecycles and documentation standards.
• Experience reviewing lease agreements or contracts with insurance provisions; TPAs or self-insured models a plus.
• Ability to work across internal teams, vendors, landlords, and insurers.
• High attention to detail with strong organizational, time management, and prioritization skills.
• Proficiency with Microsoft Office and CRM/claims management systems for analysis.
• Ability to handle confidential information with professionalism and sound judgment.
• Strong analytical and problem-solving skills to interpret issues and identify trends.
• Excellent written and communication skills.

Mansioni

• Serve as the primary liaison with third-party brokers and adjusters for claims and renewals.
• Direct and guide internal teams on incident reporting and documentation; evaluate reportability.
• Act as subject-matter authority on policy terms, coverage obligations, and compliance.
• Communicate proactively with brokers, landlords, and leadership on claim status or compliance matters.
• Analyze claims data; develop dashboards; interpret outcomes and recommend actions.
• Analyze and apply insurance requirements in leases and vendor contracts; advise on compliance.
• Lead resolution of disputes related to insurance obligations and claims.
• Evaluate and manage certificates of insurance for contractual sufficiency.
• Lead implementations of insurance protocols for newly acquired hospitals.
• Lead annual audits, policy renewals, and compliance reviews; identify gaps and propose modifications.
• Maintain insurance metrics and reporting; ensure scalability and regulatory compliance.
• Develop SOPs, training tools, and documentation frameworks.
• Maintain compliance calendars and training materials for insurance workflows.

Conoscenze

Communication skills

Attention to detail

Analytical thinking

Cross-functional collaboration

CRM proficiency

Formazione

Bachelor’s degree or equivalent

Strumenti

CRM systems

MS Office

Claims management systems

Descrizione del lavoro

Mission Pet Health is seeking an Insurance Coordinator to lead insurance compliance and risk management across a national veterinary hospital network. You will manage claims lifecycles, ensure regulatory alignment, and collaborate with internal teams and external partners. Travel is < 10%.

The role requires strong analytical skills, independent judgment, and proficiency with CRM and claims systems to support reporting and risk mitigation.