Veterinary Hospital Ops Leader — P&L & Growth

NVA General Practice; Gettysburg (Adams County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health Insurance Benefits

401k with Match

Continuing Education Stipends

Paid Time Off

Job summary

Confederate Woods Veterinary Hospital in Gettysburg seeks an experienced Hospital Manager to lead our expanding team and drive revenue, cost control, and top-tier patient care.

You will collaborate with the Managing Veterinarian to ensure profitable hospital operations, develop staffing plans, and maintain high standards of client service. Regular on-site work is required to foster a hands-on leadership presence.

Qualifications

• 3-5 years of managerial experience, including customer service.
• Experience in hospital, retail, or service-based settings is a plus.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to forecast needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and promote best practices
• Lead the hospital team to enhance processes across client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Skills

Team leadership

P&L management

Operations management

Customer service

Education

Bachelor's degree in business or related field

Job description

Confederate Woods Veterinary Hospital in Gettysburg seeks an experienced Hospital Manager to lead our expanding team and drive revenue, cost control, and top-tier patient care.

You will collaborate with the Managing Veterinarian to ensure profitable hospital operations, develop staffing plans, and maintain high standards of client service. Regular on-site work is required to foster a hands-on leadership presence.