Veterinary Hospital Operations Leader

Star Valley Veterinary Clinic; Roanoke (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

National Veterinary Associates, Inc. seeks a Hospital Manager for Roanoke Animal Hospital. This on-site role collaborates with the Managing Veterinarian to ensure profitable hospital operations, revenue growth, and excellent client and patient care.

The position requires leading an expanding team, managing costs, and delivering top-tier service in a community-focused setting. In-person interaction is essential for this role.

Qualifications

• Bachelor's degree in business or related field (preferred).
• 3-5 years of managerial experience, including customer service.
• Experience in hospital, retail, or service industries is a plus.

Responsibilities

• Own P&L and drive hospital performance.
• Collaborate with regional leadership to forecast hospital needs.
• Manage accounts receivable and control costs.
• Oversee hospital inventory and control facility and administrative costs.
• Manage payroll for hospital staff.
• Develop hospital schedule and manage labor costs.
• Champion change and promote best practices.
• Lead the team to improve processes across client service, operations and admin tasks.
• Implement new technologies and initiatives to improve efficiency.
• Establish and drive the hospital culture.
• Track and maintain licensure for all DVMs.
• Provide feedback and handle challenging conversations.
• Demonstrate and reinforce highest level of client service.

Education

Bachelor's degree in business or related field

Job description

National Veterinary Associates, Inc. seeks a Hospital Manager for Roanoke Animal Hospital. This on-site role collaborates with the Managing Veterinarian to ensure profitable hospital operations, revenue growth, and excellent client and patient care.

The position requires leading an expanding team, managing costs, and delivering top-tier service in a community-focused setting. In-person interaction is essential for this role.