Veterinary Hospital Operations Leader

National Veterinary Associates, Inc.; Falcon (CO); On-site; USD 85,000 - 110,000; Full time

Job summary

Animal Hospital of Falcon seeks a Veterinary Hospital Manager to lead our dedicated team, ensure outstanding patient care, and deliver exceptional client service. You will shape operations, drive profitability, and cultivate a culture of compassion and excellence in a busy Colorado clinic.

This on-site role partners with the Managing Veterinarian to plan and coordinate hospital activities, manage staff, payroll, and costs, and promote best practices while maintaining a welcoming environment for

Qualifications

• A bachelor’s degree in business or a related field is preferred.
• 3–5 years of experience in a managerial role, including customer service experience.
• Experience in a hospital, retail, or service-based industry setting is a plus.

Responsibilities

• Complete ownership of P&L, accountable for the hospital's performance.
• Collaborate with regional leadership to identify trends and forecast the hospital's needs.
• Manage accounts receivable.
• Oversee hospital inventory and control facility and administrative costs.
• Manage payroll for hospital staff.
• Develop the hospital schedule and manage labor costs.
• Champion change and promote best practices.
• Lead the hospital team to enhance processes and workflows across client service, operations, and admin tasks.
• Implement new technologies and initiatives to improve operational efficiency.
• Establish and drive the culture of the hospital.
• Track and maintain current licensures for all DVMs.
• Provide feedback and handle challenging conversations.
• Demonstrate and reinforce the highest level of client service.

Education

Bachelor's degree in business or related field

Job description

Animal Hospital of Falcon seeks a Veterinary Hospital Manager to lead our dedicated team, ensure outstanding patient care, and deliver exceptional client service. You will shape operations, drive profitability, and cultivate a culture of compassion and excellence in a busy Colorado clinic.

This on-site role partners with the Managing Veterinarian to plan and coordinate hospital activities, manage staff, payroll, and costs, and promote best practices while maintaining a welcoming environment for