Veterinary Hospital Manager

Western Veterinary Partners; Morton (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

An established industry player in veterinary care is seeking a compassionate Hospital Manager to lead their team. This role involves overseeing hospital operations, managing staff, and ensuring high standards of patient care. The ideal candidate will foster a positive work culture while implementing effective strategies for customer service and operational efficiency. Join a supportive team dedicated to providing exceptional veterinary services and enjoy a competitive salary, generous benefits, and opportunities for professional growth in a thriving environment.

Benefits

Generous Paid Time Off

Medical, Dental, and Vision Insurance

401(k) with Employer Match

Life Insurance

Disability Benefits

Pet Care Discounts

Continuing Education Opportunities

Supportive Work Environment

Qualifications

• Previous management experience in a veterinary or healthcare setting is preferred.
• Excellent leadership and team-building skills.

Responsibilities

• Overseeing day-to-day hospital operations ensuring smooth workflow.
• Managing staffing, including recruitment and performance management.

Skills

Management Experience

Leadership Skills

Organizational Skills

Customer Service

Budget Management

Communication Skills

Problem-Solving

Multitasking

Tools

Veterinary Software Systems

Job description

At Tender Care Animal Hospital in Morton, IL, we are committed to providing the highest standard of veterinary care to pets and their families. We pride ourselves on being a compassionate, community-focused practice that values patient care, client education, and team collaboration. Our hospital offers a broad range of services, from routine wellness care to advanced surgical procedures, all in a state-of-the-art, comfortable environment.

We’re Looking For:
We are seeking an experienced Hospital Manager with a leadership focus to join our team. The ideal candidate will be a dynamic, compassionate leader with a passion for managing hospital operations while fostering a supportive and positive work culture. You will be responsible for ensuring that our hospital runs smoothly and efficiently, delivering exceptional care to our patients and a positive experience for our clients.

Key Responsibilities:
As Hospital Manager, you will work closely with our Medical Director and clinical team to lead all non-clinical operations of the hospital. You will help shape the workplace culture, motivate the team, and ensure that all processes are streamlined to maintain high standards of care and service. Your responsibilities will include:

• Overseeing day-to-day hospital operations, ensuring smooth workflow and efficient use of resources

• Managing the staffing, including recruitment, training, scheduling, and performance management

• Maintaining inventory control, including ordering supplies and ensuring proper stock levels

• Managing financial operations, including budgeting, accounts payable, and accounts receivable

• Developing and implementing effective customer service strategies to ensure high client satisfaction

• Managing marketing and outreach initiatives to grow the hospital’s client base

• Monitoring hospital performance metrics, ensuring continuous improvement in operational processes

• Supporting the Medical Director and doctors in maintaining quality standards and policies

• Ensuring compliance with health and safety regulations

• Assisting with client communication and patient care when needed

• Managing pet insurance processing and other administrative functions

Qualifications:

• Previous management experience in a veterinary or healthcare setting is preferred

• Excellent leadership and team-building skills, with the ability to motivate and inspire staff

• Strong organizational and multitasking abilities, with the ability to handle multiple responsibilities simultaneously

• Experience with budget management and financial oversight

• Customer service experience and the ability to manage client relationships effectively

• Familiarity with veterinary software systems (e.g.,Ezyvet)

• Strong communication skills, both written and verbal

• Ability to work in a fast-paced environment and adapt to changing needs

• A positive, solutions-oriented mindset with the ability to solve problems proactively

Our Benefits:

• Competitive salary: $45,000 - $55,000 annually, based on experience, plus performance-based bonuses

• Generous paid time off and holidays

• Medical, dental, and vision insurance

• Life insurance and disability benefits

• 401(k) with employer match

• Pet care discounts for your furry family members

• Opportunities for continuing education and professional development

• A supportive work environment that encourages teamwork and career growth

Why Join Us?
At Tender Care Animal Hospital, we believe in nurturing our staff and fostering an environment where all team members can thrive. This is a great opportunity for a manager who is passionate about veterinary medicine and dedicated to creating a positive, efficient work environment. We offer room for growth, a close-knit team atmosphere, and the chance to make a real impact on both patient care and the hospital’s success.