LTSS Service Care Manager

Davita Inc.; Clearwater (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare organization seeks an LTSS Service Care Manager for an essential role in managing care for members with long-term needs. The position involves significant travel and requires a Bachelor's degree, along with 2+ years of Care Management experience. The ideal candidate is bilingual in Spanish and proficient with electronic health records and Microsoft Office, ensuring seamless service coordination and member support.

Qualifications

• 2+ years of Care Management experience required.
• Experience with electronic medical health records and Microsoft Office.
• Valid driver's license and bilingual in Spanish preferred.

Responsibilities

• Manage a case load for healthcare members with long term care needs, including assessments.
• Coordinate services and follow-up through in-person visits and telephonic contact, requiring 80% travel.
• Assist with care plan development and resolve member complaints.

Skills

Care Management

Bilingual (Spanish)

Education

Bachelor's degree

Tools

Electronic medical health records

Microsoft Office

Job description

Title: LTSS Service Care Manager

Location: Region 5: Pinellas County

Duration: 3 months with intent to convert

Shift: 8:00 AM - 5:00 PM

Job Description: Day-to-Day Responsibilities of this Position and Description of Project: Managing a case load for healthcare members with long term care needs. Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license. Member assessments and notes. Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development. Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact Authorize and coordinate referral for services. Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care. Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services! Assist member with filing and resolving complaints and appeals.
Internal/External Groups with which the Candidate will interface:
Required Skills/Experience:	Preferred Skills/ Experience:
1.	2+ years of Care Management experience	1.	Home health
Long term care	2.	Discharge planning
2.	Experience with electronic medical health records	3.	Microsoft office
3.	Bilingual (Spanish) Microsoft office	4.
Education Requirement:	Requires a Bachelor's degree and 2 - 4 years of related experience.	Education Preferred:
Software Skills Required:	Microsoft office, Experience with electronic medical health records
Required Certifications:	Valid driver's license	Required Testing:

Position is offered by a no fee agency.