Veterinary Hospital Manager

NVA General Practice; Hanover Park (IL); Presencial; USD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Health insurance

401k with match

PTO

CE stipends

Work-life balance

Descripción de la vacante

Hanover Park Animal Care Center is seeking a Veterinary Hospital Manager to lead the hospital team, drive profitability, and uphold top-notch patient care and client services. This on-site role requires in-person interaction with clients and staff to foster a culture of excellence and compassion.

The ideal candidate has leadership experience in veterinary medicine, manages hospital operations, and implements process improvements to enhance efficiency and outcomes.

Formación

• Bachelor's degree in business or related field preferred.
• 3–5 years in a managerial role with customer service experience.
• Experience in hospital/retail/service settings a plus.

Responsabilidades

• Owns P&L and hospital performance.
• Collaborates with leadership to forecast needs and trends.
• Oversees accounts receivable and payroll for staff.
• Manages hospital scheduling and labor costs.
• Drives patient care and client service excellence; implements new technologies.

Conocimientos

Leadership

Customer service

Educación

Bachelor's degree in business

Descripción del empleo

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Hanover Park Animal Care Center is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!

As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you! *Leadership experience in veterinary medicine is highly preferred for this role

For more details, please visit our website at: https://www.hanoverparkvet.com/

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits

• $70,000 - $80,000 Annually Salary
• Annual Bonus Opportunity paid out quarterly
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends
• Fair Work-Life Balance

Address: 1920 Ontarioville Rd, Hanover Park, IL 60133