Veterinary Hospital Manager

NVA General Practice

Cary (NC)

On-site

USD 60,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Annual Bonus Opportunity

Health Insurance Benefits

401k with Match

Competitive PTO Plan

Continuing Education Stipends

Free Mental Health Benefit Options

Fair Work-Life Balance

Job summary

NVA General Practice is seeking a Veterinary Hospital Manager in Cary, North Carolina. The successful candidate will oversee hospital operations, manage financial performance, and foster a positive team culture. Responsibilities include managing payroll, driving revenue growth, and ensuring high-quality patient care. A bachelor's degree in business and 3-5 years of management experience are preferred. Benefits include a competitive salary, annual bonus opportunities, health insurance, and a fair work-life balance.

Qualifications

3-5 years of experience in a managerial role, with customer service experience.
Experience in a hospital or service-based industry is a plus.

Responsibilities

Ownership of P&L, accountable for hospital's performance.
Manage payroll and develop hospital schedule.
Implement technologies to improve operational efficiency.

Skills

Leadership

Customer service

Operational efficiency

Financial management

Education

Bachelor’s degree in business or related field

Job description

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Cary Veterinary Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!

As a (Veterinary Hospital) Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!

For more details, please visit our website at: www.caryvethospital.com

The Opportunity

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities

Complete ownership of P&L, accountable for the hospital's performance
Collaborate with regional leadership to identify trends and forecast the hospital's needs
Manage accounts receivable
Oversee hospital inventory and control facility and administrative costs
Manage payroll for hospital staff
Develop the hospital schedule and manage labor costs
Champion change and identify, document, share, and promote best practices
Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
Implement new technologies and initiatives to improve operational efficiency
Establish and drive the culture of the hospital
Track and maintain current licensures for all DVMs
Provide feedback and handle challenging conversations
Demonstrate and reinforce the highest level of client service

Qualifications

A bachelor’s degree in business or a related field is preferred
3-5 years of experience in a managerial role, including customer service experience
Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus

Benefits