Veterinary Hospital Manager

National Veterinary Associates; Bakersfield (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Mental health benefits

401k with match

PTO (paid time off)

CE stipends

Job summary

Southwest Veterinary Hospital, part of National Veterinary Associates, is seeking a Veterinary Hospital Manager to lead our growing team in California. You will focus on delivering top-tier patient care, excellent client service, and strong hospital operations on-site.

You will partner with the Managing Veterinarian to drive revenue, manage costs, and foster a culture of excellence and compassion. Regular on-site attendance is required.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 3–5 years in a managerial role, including customer service.
• Experience in hospital/retail/service setting with increasing responsibility is a plus.
• On-site work is required.
• Salary range $70,500–$85,000 annually.

Responsibilities

• Own P&L and hospital performance.
• Forecast needs with regional leadership.
• Manage accounts receivable.
• Oversee inventory and control costs.
• Manage payroll and labor scheduling.
• Lead process improvements and best practices.
• Drive client service, operations, and admin excellence.
• Implement tech initiatives for efficiency.
• Maintain licensure for DVMs.
• Provide constructive feedback and handle difficult conversations.
• Uphold high standards of client service.

Skills

Leadership

Team management

Customer service

Communication

P&L management

Education

Bachelor’s degree in business or related field

Job description

Hospital Name: Southwest Veterinary Hospital

Job Type: Hospital Management

Employment Type: Permanent

Description & Requirements

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth and fostering a positive and collaborative team environment? Southwest Veterinary Hospital is seeking an enthusiastic Veterinary Hospital Manager to join our thriving team!

As a Veterinary Hospital Manager, you will play a crucial role in shaping the future of our hospital, ensuring top-tier patient care, and exceptional client service. Your leadership will be instrumental in driving our hospital's success, enhancing profitability, and nurturing a culture of excellence and compassion. If you're ready to lead a dedicated team and drive the success of a growing veterinary hospital, we want to hear from you!

As a Hospital Manager, you will be an essential part of the hospital management team, collaborating closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital culture focused on top-notch patient care and exceptional customer service. You will oversee the planning and coordination of hospital operations while creating a supportive and cohesive team environment. Given the managerial responsibilities and the need for in-person interaction with clients and employees, regular on-site attendance is a fundamental requirement for this position.

Responsibilities:

• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service

Qualifications:

• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
• $70,500 - $85,000 Annually Salary
• Health Insurance Benefits
• Free Mental Health Benefit Options
• 401k with Match
• Competitive PTO Plan
• Continuing Education Stipends