Veterinary Hospital Administrator

AAVMP; Miami (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Thrive Pet Healthcare is seeking a Hospital Administrator for the Miami location. The role requires veterinary management experience and a focus on leading a team to deliver excellent patient and client care.

The Administrator will oversee staff hiring and training, budgeting with Pathway finance, KPI monitoring, inventory control, hospital software, and safety procedures, while promoting a positive, high-performance culture.

Qualifications

• Ability to analyze various data sources to establish priorities and programs.
• Capable of leading, managing, and coaching staff at all levels.
• Budgeting and financial reporting including reading a P&L statement.
• Excellent interpersonal communication and commitment to client service.

Responsibilities

• Oversee business activities of the hospital, including hiring and training staff.
• Work with Pathway finance to prepare and manage budgets.
• Monitor key performance indicators and adjust operations accordingly.
• Set fees and manage inventory control and hospital software.
• Implement safety and security procedures and maintain a positive culture.

Skills

Data analysis

Team leadership

Staff management

Budgeting

P&L analysis

Excel proficiency

Interpersonal communication

Customer service

Education

Bachelor’s degree in business or related field

Certified Veterinary Practice Manager or equivalent

Tools

Excel

Job description

Thrive Pet Healthcare is looking for a Hospital Administrator to join our Thrive Miami Location! MUST HAVE VETERINARY MANAGEMENT EXPERIENCE.

If you areinterested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for! The Hospital Administrator is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the HA is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings. The manager exercises sound judgment, and the willingness and capability to make decisions. The HA oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

Culture and Work Environment

• Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.
• Upholds core values and standards.
• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.
• Promotes a cooperative working environment among staff members; understands the value of teamwork.
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs
• Sound personal judgment in decision-making
• Capable of leading, managing, and coaching staff at all levels
• Demonstrated competence in all aspects of staff management, including hiring and firing
• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.
• Excellent interpersonal communication skills;
• A commitment to outstanding client service.
• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement
• Solid math and Excel/spreadsheet skills.
• Certified Veterinary Practice Manager designation or equivalent work experience preferred
• Three years of supervisory experience.
• Preferred: Bachelor’s degree in business or related field.
• Preferred: three years or more of managing a veterinary practice.
• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.
• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We promote an emotionally intelligent work environment and promote a positive work/life balance!

Benefits

• health
• dental
• vision
• life
• 401k
• paid time off
• pet benefits