Veterinary Hospital Administrator

Thrive Pet Healthcare; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off

Job summary

Thrive Pet Healthcare in Miami is seeking a Hospital Administrator with veterinary management experience to lead our Thrive Miami location. The role focuses on creating a positive culture, ensuring operational efficiency, and driving excellent patient and client care.

The Hospital Administrator oversees staff hiring/training, budgeting with Pathway finance, KPI tracking, fee setting, inventory control, and hospital software management while implementing safety procedures.

Qualifications

• Must have veterinary management experience and ability to lead a team
• Proven ability to analyze data to set priorities and drive operational programs
• Strong judgment and decision-making to manage hospital operations
• Experience hiring/training staff and managing budgets
• Demonstrated empathy toward clients and compassionate care for animals
• Excellent interpersonal communication and client service focus
• Experience budgeting and reading P&L statements
• Solid math and spreadsheet skills
• Three years of supervisory experience
• Preferred Bachelor's in business or related field
• Experience managing a veterinary practice preferred

Responsibilities

• Oversee hospital business activities including hiring/training staff
• Manage budgets with Pathway finance and monitor KPIs
• Set fees, maintain inventory, and control inventory systems
• Manage hospital software and ensure safety procedures
• Lead meetings and promote CQI to improve patient service and employee engagement
• Foster a positive culture with clear communication and teamwork

Skills

Data analysis

Judgment

Staff leadership

Staff management

Empathy toward clients

Interpersonal communication

Client service

Budgeting

Financial reporting

Math

Supervisory experience

Education

Bachelor’s degree in business or related field

Certified Veterinary Practice Manager designation

Tools

Excel

Job description

Description

Thrive Pet Healthcare is looking for a Hospital Administrator to join our Thrive Miami Location! MUST HAVE VETERINARY MANAGEMENT EXPERIENCE.

If you are interested in a unique opportunity to be a part of something great and want to lead a team of professionals dedicated to providing excellent patient and customer care, this is the opportunity you have been looking for!

The Hospital Administrator is critical to the success of the hospital, ensuring a positive culture built on shared values and direct communication, creating operational efficiencies, and problem-solving to improve client service and employee engagement. Typically, the HA is the “Integrator” on the hospital’s accountability chart and participates in the Pathway Planning leadership meetings. The manager exercises sound judgment, and the willingness and capability to make decisions.

The HA oversees the business activities of the hospital, including hiring and training hospital staff; working with Pathway finance to prepare and manage budgets; monitoring and analyzing key performance indicators; setting fees; maintaining inventory and an inventory control system; managing the hospital software, and implementing safety and security procedures.

The Culture and Work Environment

• Communicates the practice’s values and mission to the team. Motivates staff, and helps build and maintain morale.


• Upholds core values and standards.


• Holds regular staff meetings, including a component of mandatory training on standards of service and standards of care.


• Promotes a cooperative working environment among staff members; understands the value of teamwork.


• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.


• Promotes continuous quality improvement (CQI) to ensure the practice’s success and achieve the vision.

Requirements

• Ability to analyze various sources of data in order to establish priorities and initiate operational programs


• Sound personal judgment in decision-making


• Capable of leading, managing, and coaching staff at all levels


• Demonstrated competence in all aspects of staff management, including hiring and firing


• Demonstrated ability to show empathy toward clients and treat animals with respect and compassion.


• Excellent interpersonal communication skills;


• A commitment to outstanding client service.


• Demonstrated competence in budgeting and financial reporting, including reading and analyzing a P&L statement


• Solid math and Excel/spreadsheet skills.


• Certified Veterinary Practice Manager designation or equivalent work experience preferred


• Three years of supervisory experience.


• Preferred: Bachelor’s degree in business or related field.


• Preferred: three years or more of managing a veterinary practice.


• Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance.


• Availability to occasionally work uncommon hours and overtime, and to be subject to recall for business emergencies.

We promote an emotionally intelligent work environment and promote a positive work/life balance!

We offer an amazing benefits package that includes health, dental, vision, life, 401k, paid time off, as well as pet benefits!

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