Veterinary Front Desk & Wellness Advocate

Academy East Veterinary Hospital, LLC; Fuquay-Varina (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Discounted veterinary care for ownpets

Job summary

Academy East Veterinary Hospital, LLC in Fuquay-Varina, NC is seeking a receptionnist to join a collaborative team committed to compassionate care. You will greet clients, manage a multi-line phone system, and help coordinate appointments and medical records.

The role emphasizes excellent customer service, clear communication, and empathy for both pets and families. A flexible schedule, including some weekends and holidays, is preferred.

Qualifications

• Previous veterinary experience required.
• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary experience

Veterinary software

Tools

Vet software

Job description

Academy East Veterinary Hospital, LLC in Fuquay-Varina, NC is seeking a receptionnist to join a collaborative team committed to compassionate care. You will greet clients, manage a multi-line phone system, and help coordinate appointments and medical records.

The role emphasizes excellent customer service, clear communication, and empathy for both pets and families. A flexible schedule, including some weekends and holidays, is preferred.