Veterinary Front Desk Specialist - Patient Care & Scheduling

Santafeanimalclinic; Encinitas (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Tuition Support Program

Sick Time / Paid Time Off

Quarterly Team Rewards Bonus Program

Flexible Spending Account

Continuing education allowance

Flexible scheduling for work-life balance

Job summary

Santafeanimalclinic in Encinitas, California is seeking an experienced Veterinary Customer Service Representative. The role involves greeting clients, scheduling appointments, managing medical records, and supporting veterinary teams. The position offers a full-time, 4-day work week with rotating Saturdays, and generous benefits including health insurance, retirement plans, and a positive work environment focused on diversity and inclusion. Join us to contribute to a supportive team-oriented atmosphere.

Qualifications

• Previous veterinary reception or CSR experience preferred.
• Experience with Avimark PIMS is a plus.
• Strong communication and customer service skills.

Responsibilities

• Greet clients and patients in a friendly, professional manner.
• Answer phones and schedule appointments efficiently.
• Manage medical records and client communication.
• Process payments and maintain accurate records.
• Support the veterinary team to ensure smooth daily operations.

Skills

Strong communication and customer service skills

Ability to multitask and stay organized

Positive attitude and team-oriented mindset

Tools

Avimark PIMS

Job description

Santafeanimalclinic in Encinitas, California is seeking an experienced Veterinary Customer Service Representative. The role involves greeting clients, scheduling appointments, managing medical records, and supporting veterinary teams. The position offers a full-time, 4-day work week with rotating Saturdays, and generous benefits including health insurance, retirement plans, and a positive work environment focused on diversity and inclusion. Join us to contribute to a supportive team-oriented atmosphere.