Veterinary Front Desk Specialist — Growth & Care

Georgetown Veterinary Hospital; Georgetown (TX); Hybrid; USD 2,342,000 - 2,617,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance and Disability coverage

Employee Assistance Program (EAP)

Teladoc access

Job summary

Georgetown Veterinary Hospital in Georgetown, Texas, is hiring aReceptionist to manage a multi-line phone system, greet clients, and coordinate care at our on-site clinic. The role supports patient records, appointments, and financial transactions while promoting preventative pet health and compassionate service.

Experience with veterinary software is preferred, and weekend/holiday availability is required. Join a busy, growing practice that values teamwork, education, and client-focused care.

Qualifications

• Customer service focused, positive attitude, compassionate care.
• Strong communication skills for stress management.
• Excellent organizational ability to multitask in a fast-paced clinic.
• Collaborative mindset with ability to work independently or with direction.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody compassion and empathy: be a calming presence and treat each pet with respect.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Georgetown Veterinary Hospital in Georgetown, Texas, is hiring aReceptionist to manage a multi-line phone system, greet clients, and coordinate care at our on-site clinic. The role supports patient records, appointments, and financial transactions while promoting preventative pet health and compassionate service.

Experience with veterinary software is preferred, and weekend/holiday availability is required. Join a busy, growing practice that values teamwork, education, and client-focused care.