Veterinary Front Desk Specialist — Flexible Shifts

Animal Clinic of La Porte; Annapolis (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Retirement Benefits

Staff Pet Discounts

Job summary

Greater Annapolis Veterinary Hospital is seeking a friendly Veterinary Receptionist to join our team. As the first and last person clients meet, you’ll help create a positive experience for pets and their families while keeping the front desk running smoothly in a busy hospital.

The ideal candidate has strong communication, is organized, can multitask, and provides exceptional service. Experience in customer service and basic computer skills are required, and familiarity with veterinary software

Qualifications

• Previous customer service or receptionist experience in a fast-paced setting.
• Ability to multitask and manage front-desk duties efficiently.
• Excellent written and verbal communication skills.
• Comfort with veterinary terminology and patient records.

Responsibilities

• Greet clients and pets warmly and professionally.
• Answer phones, schedule appointments, and manage inquiries.
• Check in/out patients and update client/patient records.
• Process payments and review invoices accurately.
• Coordinate with veterinarians and staff for smooth appointment flow.
• Maintain a clean, welcoming reception area.

Skills

Customer service

Verbal communication

Multitasking

Record keeping

Phone etiquette

Empathy

Teamwork

Attention to detail

Tools

Vet software

Job description

Greater Annapolis Veterinary Hospital is seeking a friendly Veterinary Receptionist to join our team. As the first and last person clients meet, you’ll help create a positive experience for pets and their families while keeping the front desk running smoothly in a busy hospital.

The ideal candidate has strong communication, is organized, can multitask, and provides exceptional service. Experience in customer service and basic computer skills are required, and familiarity with veterinary software