Veterinary Front Desk Specialist: Client Service Hero

Western Veterinary Partners; Cedar Rapids (IA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health package (medical, dental, and 3

Job summary

Animal Care Hospital in Cedar Rapids, IA is seeking a friendly Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support daily patient flow with care and professionalism.

Ideal candidates will have 3+ years in customer service, experience with veterinary front-desk tasks, and proficiency with Cornerstone software. This full-time role offers a competitive hourly rate, comprehensive benefits, and a friendly team-focused environment.

Qualifications

• 3+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency managing a multi-line phone system and in-person client interactions.
• Experience with veterinary practice management software, especially Cornerstone.

Responsibilities

• Greet clients and provide an exceptional first impression.
• Schedule appointments and coordinate calendars.
• Process transactions and maintain accurate financial records.
• Support clients with information about services and products.

Skills

Customer service

Reception

Multi-line phone handling

Team oriented

Communication skills

Tools

Cornerstone

Job description

Animal Care Hospital in Cedar Rapids, IA is seeking a friendly Veterinary Receptionist/Client Service Representative to greet clients, manage appointments, and support daily patient flow with care and professionalism.

Ideal candidates will have 3+ years in customer service, experience with veterinary front-desk tasks, and proficiency with Cornerstone software. This full-time role offers a competitive hourly rate, comprehensive benefits, and a friendly team-focused environment.