Veterinary Front Desk Specialist - Client Care & Scheduling

American Veterinary Group (AVG); Ocala (FL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health care

401k match

PTO

Parental leave

Work/Life balance

Disability options

Discounted care

Scrub allowance

Training

Tuition assistance

Job summary

American Veterinary Group (AVG) at South Ocala Animal Clinic is seeking a Veterinary Receptionist to provide outstanding client service in a fast-paced, multi-doctor hospital. The role includes answering phones, scheduling appointments, greeting clients, maintaining paperwork, and reviewing invoices or discharge instructions.

Clear communication and organization are essential for success. This on-site position offers hands-on training, growth opportunities, and the chance to join a dedicated

Qualifications

• Prior customer service experience.
• Clear communication and organizational skills.
• Ability to lift up to 40 lbs.
• Willing to work flexible hours including weekends.
• On-site presence is required to support operations.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and maintain front desk flow.
• Handle hospital paperwork and discharge instructions review.

Skills

Customer service

Communication

Multitasking

Professionalism

Team work

Job description

American Veterinary Group (AVG) at South Ocala Animal Clinic is seeking a Veterinary Receptionist to provide outstanding client service in a fast-paced, multi-doctor hospital. The role includes answering phones, scheduling appointments, greeting clients, maintaining paperwork, and reviewing invoices or discharge instructions.

Clear communication and organization are essential for success. This on-site position offers hands-on training, growth opportunities, and the chance to join a dedicated