Veterinary Front Desk Specialist – Caring, Coordinated Care

Mission Pet Health; Spring Lake (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Life Insurance

Disability Coverage

Employee Assistance Program (EAP)

Discounted pet care

Job summary

Riverbark Veterinary Hospital of Spring Lake is seeking a full-time, on-site receptionist in Spring Lake, NC. The role supports client relations, appointment scheduling, and billing while promoting compassionate care for pets.

Hours are 7:30 AM–5:30 PM, Monday–Friday, with Saturdays until noon; a flexible schedule including some weekends/holidays is required. Competitive hourly compensation ranges from $15 to $17, with a comprehensive benefits package including medical, dental, vision, and

Qualifications

• Passion for customer service and animals.
• Excellent communication under pressure with a positive attitude.
• Strong organizational and multitasking skills in a busy setting.
• Collaborative, team-first mindset with independent work ability.
• Experience with veterinary software preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions with a multi-line phone system and friendly client greeting.
• Maintain medical records, manage appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services for pets.
• Show compassion and empathy to clients and treat each pet with care.

Skills

Customer service

Excellent communication

Organizational skills

Team collaboration

Stress management

Tools

Veterinary software

Job description

Riverbark Veterinary Hospital of Spring Lake is seeking a full-time, on-site receptionist in Spring Lake, NC. The role supports client relations, appointment scheduling, and billing while promoting compassionate care for pets.

Hours are 7:30 AM–5:30 PM, Monday–Friday, with Saturdays until noon; a flexible schedule including some weekends/holidays is required. Competitive hourly compensation ranges from $15 to $17, with a comprehensive benefits package including medical, dental, vision, and