Veterinary Front Desk Specialist - Calm, Caring

Pound Ridge Vet; Ridge (NY); Sur place; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Pet Discount

Résumé du poste

Pound Ridge Veterinary Center is hiring a full-time Front-Desk Receptionist in Ridge, NY to be the first contact for our veterinary clients and their pets. You will set the tone for visits, handle scheduling, payments, and product sales with a friendly, professional demeanor.

We offer a comprehensive benefits package including medical, dental, and vision insurance, paid time off, a 401(k) plan, and an employee pet discount. Prior experience in a veterinary reception role is preferred.

Qualifications

• Previous veterinary receptionist or medical office assistant experience preferred.
• Strong organizational and multitasking skills.
• Calm, professional, and positive demeanor.

Responsabilités

• Greet clients and their pets, complete appointment sign-in, confirm details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Connaissances

Customer service

Multitasking

Communication

Description du poste

Pound Ridge Veterinary Center is hiring a full-time Front-Desk Receptionist in Ridge, NY to be the first contact for our veterinary clients and their pets. You will set the tone for visits, handle scheduling, payments, and product sales with a friendly, professional demeanor.

We offer a comprehensive benefits package including medical, dental, and vision insurance, paid time off, a 401(k) plan, and an employee pet discount. Prior experience in a veterinary reception role is preferred.