Veterinary Front Desk Associate | Pet Care & Scheduling

Pine Plains Veterinary Hospital; Town of Pine Plains (NY); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Employee pet discount

Résumé du poste

Pine Plains Veterinary Hospital in Pine Plains, NY is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and their pets. You will set the tone for visits, handle sign-ins, scheduling, and payments with courtesy and accuracy.

We seek a customer service professional who thrives in a fast-paced environment, communicates clearly, and is passionate about animal care. Benefits include health coverage, PTO and a 401(k).

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsabilités

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Connaissances

Customer service

Strong organizational and multitasking

Calm, professional demeanor

Description du poste

Pine Plains Veterinary Hospital in Pine Plains, NY is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients and their pets. You will set the tone for visits, handle sign-ins, scheduling, and payments with courtesy and accuracy.

We seek a customer service professional who thrives in a fast-paced environment, communicates clearly, and is passionate about animal care. Benefits include health coverage, PTO and a 401(k).